Jewel-Osco

4.0
695 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 652 Kirk Rd, St Charles, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 587-0847. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
652 Kirk Rd, St Charles, IL
60174, United States

Hours

Reviews

4.0
695 reviews
5 stars
328
4 stars
192
3 stars
76
2 stars
42
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are criticized for rudeness and lack of assistance.

Pricing Issues

Customers frequently mention high prices and issues with pricing accuracy, including marked prices not being honored at checkout.

Store Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with dirty bathrooms.

Product Quality

While many customers appreciate the variety and freshness of produce, there are complaints about spoilage and declining quality in some items.

Digital Experience

Customers express frustration with the digital coupon system and app functionality, indicating it complicates the shopping experience.
  • WE
    Wayne Erickson
    Dec 31, 2025
    5.0
    This Jewel-Osco in St Charles was stocked up. I found all the organic salad components needed for our Italian salad needed for our New Years Eve gathering. One-stop-shop!
  • KV
    Kathy Vos
    Dec 12, 2025
    1.0
    Ordered online for pickup - pick up was easy, and employee was very friendly, no problem … the problem was with the system and picker understandings- I ordered pub burgers from meat department, clearly marked “buy one -get one free” on an orange label. It was also listed on shopping site.. I ordered the burgers, expecting that picker would clearly see the label and I would get 2 … i didn’t, called the store and was told it was my fault, I should have put 2 down… angst !! So suggested solution —- come back into store and rectify … or order 2 delivery , and then ( pay for delivery and a tip) and then I’ll get a free one … The whole reason I did a pick up was because I am physically unable to walk around store due to injury and it’s zero degrees !! So lesson learned … and check the bags before they leave the parking lot
  • GS
    Gerard Staniszewski
    Dec 5, 2025
    4.0
    It's a grocery store...
  • DB
    david blaszak
    Nov 23, 2025
    3.0
    Jewel has always been a great grocery store. I'm not happy they have cheapened their Bag of Ice Chunks/Cubes to frozen Chunks as they use to the Cubes
  • AA
    Aida Arsov
    Nov 5, 2025
    1.0
    I had a lawful experience this afternoon with the cashier lead called sue. I bough some products and the price was scanning for 50 cents more than sign price. Problem is I bought multiple units of the product, she rolled her eyes and said “for 50 cents “. For the way how she looks I can tell she doesn’t have any trouble with food (obese woman) however this may not my case maybe with the extra few dollars I can buy more apples for example. I confronted her at the end of the transaction and of course she cowardly denied everything. So sad that costumers are being humiliated for requesting to adjust the price when the store is in the wrong

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!