Jewel-Osco

4.0
904 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 2073 Prairie St, St Charles, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 584-7228. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
2073 Prairie St, St Charles, IL
60174, United States

Hours

Reviews

4.0
904 reviews
5 stars
426
4 stars
232
3 stars
123
2 stars
50
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness; some employees are praised for helpfulness while others are reported as rude or unhelpful.

Cleanliness

Store cleanliness is generally appreciated, but there are consistent complaints about the condition of the bathrooms.

Product Quality

Produce quality is frequently criticized, with reports of poor freshness and availability of items.

Pricing Issues

Customers express dissatisfaction with high prices and issues with the digital coupon system, leading to confusion at checkout.

Pharmacy Experience

The pharmacy receives positive reviews for efficiency and helpful staff, with many customers noting their satisfaction with the service.
  • DC
    Dianna Casillas
    Nov 11, 2025
    5.0
    Clean store people are nice
  • CA
    Christine Anderson
    Nov 10, 2025
    5.0
    Great customer service....Matt Manager and I at front end are amazing...looking for work and would be honored to work with the team at this location
  • SB
    Steven Barrera
    Nov 7, 2025
    1.0
    I visited this location expecting a quick checkout through the express lane, but ended up waiting over 15 minutes just to purchase a 0% non-alcoholic beer. The delay was entirely due to confusion over my valid, state-issued temporary ID. It took three different employees to review it, and none seemed confident or trained on how to handle it. What’s more frustrating is that I was told this location doesn’t scan IDs for verification, unlike other stores like the Jewel in Naperville/Aurora, where scanning a temp ID is standard and seamless. If you’re going to sell age-restricted items, even non-alcoholic ones, your team should be trained to recognize and validate all forms of legal identification, including temporary ones issued by the state. This experience was unnecessarily time consuming and embarrassing. I hope management takes this as a cue to better train staff and equip them with the tools needed to serve customers efficiently and respectfully.
  • MC
    Mindy Collins
    Oct 14, 2025
    4.0
    I like this store not the biggest fan of the app you have to use to get the sale prices put produce is good and the staff is helpful and friendly.
  • CH
    Candice Hopkins
    Sep 20, 2025
    5.0
    Love the new prices on most vegetables and fruit when you clip the U-Buy coupon

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!