Brand Certified
Portillo's St. Charles
4.4(3170 reviews)
Certified by Portillo's St. Charles • Apr 26, 2026
Business Details
3895 E. Main Street, St. Charles, IL
60174, United States
Certified by Portillo's St. Charles • Apr 26, 2026
(630) 762-8484
Certified by Portillo's St. Charles • Apr 26, 2026
https://www.portillos.com
Certified by Portillo's St. Charles • Apr 26, 2026
About
Certified by Portillo's St. Charles • Apr 26, 2026
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 3895 E Main Street! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.4 miles from DuPage Airport. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Portillo's St. Charles • Apr 26, 2026
Hours
Certified by Portillo's St. Charles • Apr 26, 2026
Monday10:00 AM - 11:30 PM
Tuesday10:00 AM - 11:30 PM
Wednesday10:00 AM - 11:30 PM
Thursday10:00 AM - 11:30 PM
Friday10:00 AM - 12:00 AM
Saturday10:00 AM - 12:00 AM
Sunday10:00 AM - 11:30 PM
Reviews
4.4
3,170 reviews
5 stars
2,122
4 stars
614
3 stars
200
2 stars
93
1 star
141
- TTTom2 days ago2.0I ordered 2 chopped salads around 9:45pm on 4/27, the salads didn’t have any chicken or ditalini pasta. That’s not OK when you’re charging $14 a salad and forget to put on the chicken and the pasta. The cheese fries were delicious tho!
- AMArgentina Miller4 days ago5.0My customer experience today through the drive through with jack was phenomenal.His customer service skills are second to none on a scale from 1-10 I give him a 20... Jack was courteous professional, very polite willing to help. There were two different orders. He was very patient. One satisfied customer
- JSJennifer SaavedraApr 11, 20262.0Since when did a classic small shake, large cheese fry and beefnchedder cost $21?! Thanks for the reminder why we don’t go there very much anymore as a family. Not to mention we all know it doesn’t taste the same.
- SFSean FetzApr 10, 20261.0I ordered an Italian beef and two hotdogs. I brought this back to my hotel and my Italian beef was cold I had regular gravy and my bus was soaked in gravy. My hotdogs were so soggy. This was very unacceptable and I was very disappointed. I would like a response to this. I grew up eating here. But now I live across tje country and I was there in st charles for a day and a half and wasn't happy at all. What happened?
- SSStefanieMar 24, 20261.0We ordered a beef sandwich, chicken tenders, a slice of cake, and a small drink — nothing crazy — and the total came out to almost $30. That’s honestly ridiculous for what we got. Prices like that for basic fast-casual food just feel like corporate greed at this point. On top of the cost, the quality didn’t even come close to justifying it. The food was mushy and sloppy, like it had been sitting way too long. The tenders were soft instead of crispy, and the beef sandwich lacked any real texture. It was just… disappointing across the board. To make matters worse, the soda machine was basically unusable. The drinks were flat, and several options weren’t even working. If you’re going to charge premium prices, at least make sure the basics — like fountain drinks — are actually functional. For nearly $30, I expected fresh food and working drinks. Instead, we got overpriced, low-quality food and a broken soda machine. Definitely not worth it
Frequently Asked Questions About Portillo's St. Charles
What are the drive-through hours at Portillo's St. Charles?
The drive-through is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What is the address and location of Portillo's St. Charles?
Portillo's St. Charles is located at 3895 E. Main Street, St. Charles, IL 60174, USA.
Does Portillo's St. Charles offer family-friendly dining options?
Yes, the restaurant is designed for family-friendly dining and welcomes children.
Can I order food from Portillo's St. Charles for delivery or catering?
Yes, Portillo's St. Charles offers convenient delivery and catering options.
Which payment methods are accepted at Portillo's St. Charles?
They accept American Express, Discover, MasterCard, and Visa credit cards as payment options.
Does Portillo's St. Charles serve vegetarian and dessert options?
Yes, they serve vegetarian dishes as well as desserts.
Are there any nearby places of interest a customer can visit before or after dining at Portillo's St. Charles?
Yes, nearby places include the Christian Hope Baptist Church, Castle Arcade for entertainment, and Starbucks for coffee.
How can the nearby PNC or BMO Harris Bank benefit customers visiting Portillo's St. Charles?
Customers can conveniently access banking services at PNC and BMO Harris Bank nearby, which is helpful if they need to withdraw cash or handle financial tasks before or after their meal.
What other dining options are close to Portillo's St. Charles?
Nearby dining includes Potbelly Sandwich Shop, Noodles & Company, McDonald's, IHOP, and Chipotle Mexican Grill, offering a variety of cuisines and quick meal choices.
Is there outdoor seating and accessibility for guests with disabilities at Portillo's St. Charles?
Yes, the restaurant has outdoor seating and provides wheelchair accessible entrance, parking, seating, and restrooms.
Brand Certified Facts from Portillo's St. Charles
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