This profile is uncertified and using publicly sourced data
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Business Details
About
Ice Cream ShopDessert Shop
Welcome to Kimmer's Ice Cream! Our flagship shop in downtown St. Charles is ready for you! Nestled along the Fox River on the corner of 1st and Illinois Street, we specialize in super premium, small-batch ice cream made with the best ingredients. Whether you're looking for a classic scoop, our famous Sparkle Cones®, or a decedent sundae, our shop is the perfect destination for families and dessert lovers. We take pride in being a local favorite for sweet treats and friendly service. From seasonal flavors to homemade waffle cones, each visit is a celebration! Open year round, stop by and discover why we are consistently rated the best ice cream in St. Charles!
Homemade ice creams served with love by Kimmer, her husband, and the KIC crew.
Location
Hours
Monday12:00 PM - 9:00 PM
Tuesday12:00 PM - 9:00 PM
Wednesday12:00 PM - 9:00 PM
Thursday12:00 PM - 9:00 PM
Friday12:00 PM - 10:00 PM
Saturday12:00 PM - 10:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.