Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop St. Charles E. Main St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
139 reviews
5 stars
70
4 stars
9
3 stars
7
2 stars2
1 star
51
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, unresponsive staff, and rude interactions.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about undercooked or overcooked items, lack of seasoning, and food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty facilities and staff not following hygiene protocols.
Positive Experiences
Despite the negative feedback, some customers praised specific locations for friendly service and well-prepared food.
- YYYa YupDec 20, 20251.0Go to another store, these idiots will tell u a lower price on the phone and then charge you more when you get there. You’d think they’d be trying to improve people’s perception of their people, but no playing perfectly into the stereotype! (Exact #s: was told $31.63 on the phone, I add a ranch and the price goes to $48) I ask what happened and he proceeds to tell me the order was $42. I already say the $31.63 on the screen before he added the ranches!! I know it’s only $18, but that’s not how you do business.
- SCSam ChaseDec 5, 20255.0Food is always ready quickly, hot, and generously portioned. I usually don’t leave food reviews but I really appreciate that this Wingstops team does a good job!
- RPRaul PerezNov 8, 20255.0BEST WINGSTOP EVER!! The staff is always smiling and very friendly, my order is always ready on time, and the wings/fries are always cooked to perfection! I work as a travel medical assistant and I always try to pick up a shift in St Charles JUST so I can order from this place. My coworkers and I will definitely continue to order from here! Thank you!
- WDWilliam DOct 16, 20251.0Mistakes happen, but what defines a business and their management is how they correct them. Had a pick up order with my name and order on the bag and someone else’s food inside. Called the store and was told to call back in 3 days to speak to a manager about a refund. No willingness to rectify the situation beyond that. And that was after they placed me on a 10 minute hold. Needless to say, will not be ordering from this location again.
- JPJames PerezAug 27, 20255.0Went to the wingsnop on 200 west north Ave in West Chicago. The wings were great, cooked to perfection seasoned perfectly. The service was outstanding and she was very courteous. I definitely recommend this restaurant and will return. 5 out 5 in my book.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop St. Charles E. Main St.?
Wingstop St. Charles E. Main St. is open daily from 10:30 AM to 12:00 AM (midnight).
Does Wingstop St. Charles offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same day delivery, and no-contact delivery services.
Can I order Wingstop St. Charles wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps.
Are there any drive-through options available at this Wingstop location?
No, the Wingstop at St. Charles E. Main St. does not have drive-through service.
What types of wings and flavors are available at Wingstop St. Charles?
They offer classic, boneless wings, and tenders with over 11 iconic flavors such as Lemon Pepper and Original Hot.
What payment options does Wingstop St. Charles accept?
Wingstop accepts American Express, Discover, MasterCard, and Visa.
What is the address and contact number for Wingstop St. Charles E. Main St.?
Wingstop is located at 2400 E. Main Street Suite 113, St. Charles, IL 60174. The phone number is +1 331-248-6706.
Which nearby dining options can I explore around Wingstop St. Charles?
Nearby restaurants include Chicago Pizza and Pasta, Burrito Los Azaderos & Mariscos, and Shima's Sushi Number 2, offering pizza, Mexican, and sushi cuisines respectively.
Are there any entertainment or bar options close to Wingstop St. Charles?
Yes, nearby you can find A Salute, a cocktail bar, which can be a great spot before or after enjoying wings at Wingstop.
How can nearby travel services like Hertz Rent A Car help customers visiting Wingstop St. Charles?
Travelers renting cars from nearby Hertz Rent A Car can conveniently access Wingstop for flavorful meals during their stay or travels.