Tropical Smoothie Cafe

4.2
129 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3839 E Main Street, St. Charles, IL
60174, United States

Hours

Reviews

4.2
129 reviews
5 stars
100
4 stars
4
3 stars
1
2 stars
3
1 star
21

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Many customers praised the delicious and fresh smoothies, while others reported issues with watered-down or bland flavors.

Customer Service

Feedback on customer service was mixed; some praised the friendly and efficient staff, while others experienced rude or unhelpful service.

Food Options

Customers enjoyed the variety of food options, particularly wraps and açaí bowls, noting their freshness and taste.

Cleanliness

The dining area was frequently described as clean, contributing positively to the overall experience.

Delivery Issues

Several customers reported problems with delivery orders, including missing items and poor communication from staff.
  • BN
    Batula Nasib
    Oct 26, 2025
    5.0
    My first time coming here i got the Baja wrap and it was really good and fresh,filled me up real quck!
  • LS
    Leslie S
    Oct 11, 2025
    1.0
    Just walked in this place, got a strawberry blueberry extra scoop of protein which total two protein scoops they made the shake. The shake in the machine probably was double of what they should've made for the extra large one so am I really getting my extra scoop of protein when you're throwing out half of what you made unreal mind you I pay just over $11 for the shake
  • TB
    Trynity Bailey
    Sep 2, 2025
    1.0
    I frequent multiple tropical smoothie locations — this one is by far the worst. The last 2 times I have ordered via delivery I have not gotten my order. First time, okay it happens, no big deal. It must have gotten lost somewhere with the driver, not tropical smoothies fault. Today was the second time. I ordered for delivery at 8:30, driver texts me at 9:00 saying it will be there soon, I follow up twice with the driver to ask ETA and where my order is, they don’t respond. so I called tropical smoothie and they were pretty rude basically telling me there’s nothing they can do, asked why I was calling 1.5 hours later. I said because I was trying to get into contact with the driver and figure out what’s going on and that I’m working with patients…I’m not going to call about my smoothie while providing treatment to someone. The manager was really condescending and told me to call the delivery service. I couldn’t even find which delivery service they used anywhere on my app or receipt so I just called DoorDash hoping it was the right one, which thankfully it was. DoorDash was pretty helpful but they couldn’t issue my refund so they asked if I wanted to just get it remade/redelivered which I said yes that would be great. DoorDash called to ask if Tropical could remake and they would send a driver out but Tropical refused. DoorDash said I could try to get a refund, they transferred me back to tropical’s manager, which he again said it wasn’t his problem and that I need to call DoorDash. I told him I just spoke with them (and so did he because he was the one who refused to remake the order) and since Tropical was the one who received my payment, they would be the ones to refund. He said no, I’m wrong and that I need to call DoorDash again and was really rude/unhelpful/condescending. I just ended up telling him I’m disputing it with my bank and I’m not ordering from there again. My work used to order from there all the time but not anymore, especially when all I was trying to do was get my damn food
  • OR
    Oliver Renau
    Aug 14, 2025
    5.0
    Best TSC location in the country. Excellent, fast, friendly service.
  • AT
    Aaron Thorn
    Jun 8, 2025
    1.0
    They don't have a bathroom for customers

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What hours is Tropical Smoothie Cafe open for dine-in?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sunday.