Arby's

3.9
438 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1534 E Main St, St. Charles, IL
60174, United States

Hours

Reviews

3.9
438 reviews
5 stars
201
4 stars
109
3 stars
52
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising the friendly and fast service while others reported long wait times and rude staff.

Food Quality

Food quality received mixed reviews; some customers enjoyed the taste and freshness, while others complained about cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others pointed out issues with dirty bathrooms and tables.

Pricing

Several customers expressed concerns about pricing, feeling that the food was not worth the cost, especially when portions were perceived as small.
  • JJ
    jordan j
    Dec 16, 2025
    4.0
    Lots a mess in the winter , Mac n cheese a lil bland , service speed depends on whos working, one order took a few minutes while the next time same order took 15 minutes
  • MN
    Michelle Ennsmann, DC, ND
    Sep 29, 2025
    4.0
    Not a lot of people eat inside the restaurant, but the service is Quick. The food is usually done before I can get sauces and napkins and drinks. The food always tastes good (even if sloppily prepared at times) and I’m very glad they brought potato cakes back. There are always coupons in the mail that make it pretty affordable for a quick meal.
  • AH
    Aaron Hines
    Sep 18, 2025
    5.0
    Awesome customer service they give you your food fast hot and fresh, keep up the great work guys šŸ™šŸ‘šŸ˜Ž
  • PP
    pkrieter
    Aug 20, 2025
    4.0
    Just wish it was a bit cheaper. I know how costs go up.
  • DL
    Danielle Luchtenburg
    Aug 19, 2025
    5.0
    Want through the drive thru and was pleasantly surprised by the kindness shown to me by the employee taking my order and delivering my food. Both went above and beyond to not just be an order taker ... they were kind and friendly. Their kindness made me seek out writing reviews for them, so you know they are doing something right. Thank you to them for being nice and showing kindness to complete strangers. If only the entire world could be this way.