This profile is uncertified and using publicly sourced data
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Business Details
About
Donut Shop
Start your day with a sweet indulgence at Mel-O-Cream Donuts, a Springfield institution since 1932. As the oldest donut shop in the city, we've been crafting delicious, melt-in-your-mouth donuts for generations. We pride ourselves on offering a wide array of classic and unique flavors, all made with our time-honored recipe. Our friendly staff and cozy atmosphere make us the perfect spot to grab a freshly brewed coffee and a treat that will brighten your day. Come and experience the tradition of Mel-O-Cream Donuts, located at 525 E North Grand Avenue East.
Location
Hours
Monday5:30 AM - 12:00 PM
Tuesday5:30 AM - 12:00 PM
Wednesday5:30 AM - 12:00 PM
Thursday5:30 AM - 12:00 PM
Friday5:30 AM - 12:00 PM
Saturday5:30 AM - 12:00 PM
Sunday5:30 AM - 12:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.