Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 731 Adlai Stevenson Dr. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers reported inconsistent food quality, with some items being soggy, undercooked, or lacking in ingredients.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
CM
Casey Montgomery
Feb 3, 2026
1.0
We placed a mobile order and walked through drive thru because our ambulance wouldnt fit through. They wouldnt even open the window just yelled They couldn't serve us unless we were in a car. Ill never get tacobell again especially if im working.
MD
Malachi D
Jan 31, 2026
1.0
It’s okay, food seems fresh and well made. But every time I eat from this location it makes me sick. Maybe it’s just the Taco Bell in general though.
RB
Rae Bitschenauer
Jan 23, 2026
1.0
I’m amazed that this is the amount of cheese you get for a large fry 😭😭
BP
Bower Power
Jan 11, 2026
1.0
I know it's fast food, but when even the CRUNCH wrap supreme is a soggy flavorless mess, I get upset. I couldn't tell one item from the other, and all the tortillas were chewy, tough and terrible. GARBAGE!
JR
Jessica Russell
Dec 5, 2025
4.0
Good was not all that great and it's been like that a lot lately