Taco Bell

3.8
999 reviews
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Business Details

731 Adlai Stevenson Dr., Springfield, IL
62704, United States
(217) 753-2189
https://locations.tacobell.com/il/springfield/731-adlai-stevenson-dr-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 731 Adlai Stevenson Dr. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
731 Adlai Stevenson Dr., Springfield, IL
62704, United States

Hours

Reviews

3.8
999 reviews
5 stars
433
4 stars
230
3 stars
162
2 stars
65
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of friendly staff but also numerous complaints about slow service and incorrect orders.

Food Quality

Food quality varies, with some customers praising the freshness and taste, while others report issues like skimpy portions and incorrect items.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with multiple reviews mentioning dirty tables and unsanitary conditions.

Order Accuracy

Many customers express frustration over incorrect orders, with a significant number reporting that their requests were not fulfilled as expected.

Customer Experience

Overall customer experiences are mixed, with some praising the staff and service while others recount negative interactions and long wait times.
  • MM
    Meesham Maredia
    5 days ago
    1.0
    After eating here got sick and haven’t recovered even after two days. Stomach pain and vomiting. Never going here again.
  • MM
    Mary Michaels
    Nov 7, 2025
    1.0
    There was only one employee who i can say deserves a 5 star. He was very kind. But when I walked in there was literally feces on the floor and when I told the employee she said " yeah we know it's from our shoes " DISGUSTING!!!!!
  • AM
    Ajee Mccowan
    Oct 28, 2025
    4.0
    Pretty cool food was ok
  • RP
    Ryan Patton
    Oct 24, 2025
    2.0
    Service is always great but man the meat is always skimpy. I had a grilled steak burrito and it literally had two tiny strips of their "steak". Why do I have to order quadruple the meat to get a normal serving?? Quesadillas are like this too. Save your money go to real Mexican restaurant and have free chips and salsa and a marg.
  • JW
    James Williams
    Sep 26, 2025
    1.0
    I would like to start by saying I usually have 10/10 experiences. Tsk tsk tsk, Taco Bell on 6th street. I went today on 9/26 at 4:15. This crew is terrible. I came in and there was a customer trying to translate to the cashier what tacos he was missing. I wasn’t rude or demeaning to the cashier and he went and looked for my order. The Taco Bell app said that it was ready for pickup. I waited for 20 minutes watching them get 5 orders wrong including mine. The skinny darkskin lady who seemed to be the shift lead acted like she couldn’t be bothered when dealing with customers. There was a tall light skin cook who either has a physical or mental disability because the way he was moving was just ridiculous and unacceptable, especially for there not to be a rush. 5 orders and whatever was in the drive through. The service here is usually great. Just a terrible group of people who couldn’t care to even try. Will give another chance because most times they hit the target
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Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on 731 Adlai Stevenson Dr.?

The drive-through is open daily from 7:00 AM until 2:00 AM.

Where is the Taco Bell located in Springfield, IL?

It is located at 731 Adlai Stevenson Dr., Springfield, IL 62704, USA.