Taco Bell

3.7
996 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2300 N. Dirkson Parkway. in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2300 N. Dirkson Parkway., Springfield, IL
62702, United States

Hours

Reviews

3.7
996 reviews
5 stars
413
4 stars
231
3 stars
155
2 stars
61
1 star
136

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold food, incorrect orders, and missing ingredients.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and frequent order mistakes.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good experiences during busy times.

Value for Money

Several customers mentioned that Taco Bell offers good value for money, especially for families.
  • SM
    Sarah Martin
    Nov 12, 2025
    5.0
    Good fast food
  • JG
    Jeffrey Gillespie
    Oct 10, 2025
    3.0
    Store was very clean, food had great taste and was served at perfect temp. Staff was ok and that's where it ended,cashier did not speak 1 word of clear English could not even spell taco with out asking me how, no forks or spoons available, music was distasteful and loud. Value was very low. Order was incorrect and cashier was unable to repeat order so let it ride. Not impressed with front counter. Very disheartenimg.
  • CC
    Cha McD (Cha)
    Oct 4, 2025
    1.0
    One of the only places I can eat at this late due to dietary restrictions. Tried to edit my meal four different times because she kept wanting to input my drink and send us on. Sure enough, not only can I not eat 3/4th of the meal I should have been able to eat the entirety of, but after stating no cheese on anything, they legit put cheese in the bag. Nevermind the LACK of beans they also gave me. If I wanted the truly plain Crunchwrap I would have said no protein. Will NEVER give this location my money again.
  • ES
    Eddie S
    Sep 24, 2025
    5.0
    Best Taco Bell experience in a long time! All begins with great management and she had her team all in sync during a super busy time. Dining area was clean, order was up promptly and great!
  • DW
    David Warren
    Aug 26, 2025
    1.0
    Worst service I ever had. I definitely will not be using this Taco Bell ever again. Spend 35 hours to buy dinner and don't even get half of what you ordered. If you're gonna hire people for 17 Bucks an hour, I suggest you start making sure they know how to do their job.

Frequently Asked Questions About Taco Bell

What are the regular hours of operation for Taco Bell at 2300 N. Dirkson Parkway in Springfield, IL?

Taco Bell at 2300 N. Dirkson Parkway is open Monday through Thursday and Sunday from 9:00 AM to 1:00 AM, and on Friday and Saturday from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, Taco Bell at this location has a drive-through service available during its regular hours.