Taco Bell

3.6
654 reviews
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Business Details

1290 Toronto Rd, Springfield, IL
62712, United States
(217) 529-1730
https://locations.tacobell.com/il/springfield/1290-toronto-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1290 Toronto Rd in Springfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1290 Toronto Rd, Springfield, IL
62712, United States

Hours

Reviews

3.6
654 reviews
5 stars
254
4 stars
140
3 stars
97
2 stars
40
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some report friendly interactions while others describe rudeness and inconsistency.

Order Accuracy

Many customers have reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

While some reviews praise the food as good and well-prepared, others mention poor quality and unsanitary conditions.

Speed of Service

Customers frequently complain about slow service, particularly during peak hours, with long wait times in both drive-thru and lobby.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but others report unsanitary conditions.
  • JX
    J X
    Oct 19, 2025
    3.0
    It’s Taco Bell. I think there are kind of general expectations of what each of them look like. The service at the drive thru menu board is polite and friendly. I’ve never had a rude interaction there. However, the window customer service skills could use a bit more attention. Say “hi” and if customers say “thank you” the expectation is a “you’re welcome” at least.
  • RS
    Racheal S
    Oct 6, 2025
    1.0
    Employees weren't friendly
  • DA
    Dylan Anderson
    Sep 20, 2025
    5.0
    I always have specific, picky orders and they've been right every single time. Food is fast and Taco Bell. Not sure I could ask for anything else.
  • AH
    Alexander H
    Jul 26, 2025
    4.0
    Genuinely I don't know how they have such amazing people so late at night, or how they charge so low for such good food. Please keep up the good work you guys are the best.
  • CW
    Craig Williams
    Jul 17, 2025
    2.0
    This restaurants gone through a lot of changes over the years, but they can’t seem to be consistent on keeping good help. one day you’ll have a really super nice clerk, very helpful, foods terrific. The next day you’ll get a snotty clerk who won’t say anything other than how much you owe without a goodbye, thank you or come back and see us again. I just don’t understand why people can’t act humane. I miss the days where you pulled up to Taco Bell and they said how are you doing today? The previous owners made sure the people working there understood customer service.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at the Taco Bell located at 1290 Toronto Rd, Springfield?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

What are the general operating hours for dining in or takeout at this Taco Bell?

Taco Bell is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.