Brand Certified
Subway
4.0(212 reviews)
Certified by Subway • Feb 22, 2026
Business Details
232 S Dirksen Pky, Springfield, IL
62703, United States
Certified by Subway • Feb 22, 2026
(217) 789-9121
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Springfield Subway® Restaurant at 232 S Dirksen Pky brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
4.0
212 reviews
5 stars
110
4 stars
46
3 stars
25
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and efficient, others are reported as rude or unhelpful.
Order Accuracy
Multiple reviews indicate issues with order accuracy, including missing items and incorrect sandwich preparations.
Cleanliness
The restaurant is generally noted for being clean, although there are occasional reports of unsanitary conditions.
Food Quality
Many customers enjoy the freshness and taste of the food, but there are complaints about inconsistent quality and portion sizes.
Online Ordering Issues
Several customers experienced problems with online orders, including delays and incorrect items being prepared.
- JMJasmine McNealJan 4, 20261.0Placed an order on their website. Came through DoorDash. Called the store because I was missing a sandwich. They refused to remake it or give me a refund and told me to call DoorDash. DoorDash called the store and they still refused a refund. My fiancé then called the store and they asked if the bag was still stapled when we got it. He told them yes it was… would you believe they STILL refused. Dude said “well sir, it was in there when IIII bagged it up”. So what it did a magic trick and disappeared out of the bag? If it was still stapled clearly you didn’t put it in there!!!!
- TPTrey PriestwoodDec 29, 20251.0Ordered two sandwiches on the app, neither were toasted as requested and one was missing toppings. Ordered two more sandwiches on the app about a week later, again neither were toasted. One was also made with different meats than what was ordered and was missing toppings as well. I get the same sandwich with the same toppings at every Subway and this restaurant has given me the two worst Subway sandwiches I’ve ever had.
- KBKP BDec 27, 20255.0This subway has a very wide selection of subs and the food is served fresh and tasty. Staff is very friendly and quick in service. Budget friendly place too.
- CHColby HuffOct 18, 20251.0Do NOT order via the Subway app from this store. Store franchisee refuses to issue a refund to my debit card for a transaction in which no product was provided to me for that payment. The franchisee has now claimed at least twice that the matter has been "resolved" and I have received emails from Subway stating that - but the local store has made no attempt to contact me to resolve the matter nor has there been a refund issued.
Frequently Asked Questions About Subway
Where is this Subway restaurant located?
The Subway restaurant is located at 232 S Dirksen Parkway, Springfield, IL 62703.
What are the operating hours for this Subway location?
This Subway is open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What types of meals are served at this Subway?
They serve breakfast, lunch, and dinner.
What ordering and pickup options are available?
You can order via the app or online, choose in-store dining, curbside pickup, or delivery.
Does this Subway offer catering services?
Yes, this Subway offers catering services to accommodate events and groups.
How can I view the menu or place an order online for this Subway?
You can view the menu and place orders online through their website or menu URL provided.
Is dine-in available at this Subway location?
Yes, dine-in service is available at this Subway restaurant.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit Starbucks for coffee, McDonald's for additional fast food options, or the Capital Building Springfield for sightseeing.
Are there any nearby services for automotive needs near Subway?
Yes, there are several automotive-related businesses near Subway, including Jus Tint for car window tinting, Elite Auto Plaza for car dealership and repairs, and Glass Doctor for automotive repair.
What nearby financial and convenience services are available around Subway?
Nearby financial and convenience services include Chase bank with ATM access, Walgreens pharmacy and convenience store, and Western Union money transfer services.
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Certified February 22, 2026Yext Knowledge Graph
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