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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3001 West Iles for the ultimate SONIC experience!
Many customers reported long wait times and incorrect orders, with some expressing frustration over poor service and lack of attention from staff.
Food Quality
While some customers enjoyed the food, there were numerous complaints about incorrect orders, cold fries, and inconsistent quality.
Positive Experiences
Despite the issues, several reviews highlighted friendly staff and quick service when using the app, as well as enjoyment of specific menu items like the smash burgers and cherry limeades.
Cleanliness
The cleanliness of the parking lot and call boxes received mixed reviews, with some noting dirty conditions.
MD
Mary Jo Davies
Dec 24, 2025
5.0
Love Sonic chilli dogs and all the drunk choices.
GJ
Ginny Jordan
Dec 20, 2025
1.0
This morning is the 2nd time I’ve stopped before work (6:30am) in the last couple weeks and no one comes to the drive thru to take my order and no one at the window. There are 2 cars in the parking lot and all lights on. Hours show open at 6am.
LG
Lucas Gillis
Dec 4, 2025
3.0
Jr. Cheeseburger Cheese Only…. 🤨
DB
David Beane
Nov 17, 2025
4.0
Got home, no onions for food allergy was ordered 1was loaded with onions. Fries where hard enough to hammer through wood. Redeeming factor: i called to tell them the order was wrong, got immediate refund and promised a new meal on next come back. They stood behind the customer even though they messed up the order. At least they didn't him-haw trying to get out of it. *respect*
QH
Quin H
Nov 12, 2025
2.0
This place didn’t even greet us when I pressed the button so I couldn’t order