Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3001 West Iles for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,099 reviews
5 stars
556
4 stars
293
3 stars
135
2 stars
45
1 star
70
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
Service Speed
While some customers praised the fast service, many others experienced long wait times and delays in receiving their orders.
Customer Service
Mixed feedback on customer service; some found staff friendly and accommodating, while others reported unprofessional behavior and lack of assistance.
Food Quality
Food quality was inconsistent, with some enjoying their meals while others received cold or improperly prepared items.
- MDMary Jo DaviesDec 24, 20255.0Love Sonic chilli dogs and all the drunk choices.
- GJGinny JordanDec 20, 20251.0This morning is the 2nd time I’ve stopped before work (6:30am) in the last couple weeks and no one comes to the drive thru to take my order and no one at the window. There are 2 cars in the parking lot and all lights on. Hours show open at 6am.
- LGLucas GillisDec 4, 20253.0Jr. Cheeseburger Cheese Only…. 🤨
- DBDavid BeaneNov 17, 20254.0Got home, no onions for food allergy was ordered 1was loaded with onions. Fries where hard enough to hammer through wood. Redeeming factor: i called to tell them the order was wrong, got immediate refund and promised a new meal on next come back. They stood behind the customer even though they messed up the order. At least they didn't him-haw trying to get out of it. *respect*
- QHQuin HNov 12, 20252.0This place didn’t even greet us when I pressed the button so I couldn’t order