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Sonic Drive-In

4.1
(200 reviews)

Business Details

1312 Wabash Avenue, Springfield, IL
62704, United States
(217) 787-8591

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1312 Wabash Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
1312 Wabash Avenue, Springfield, IL
62704, United States

Hours

Reviews

4.1
200 reviews
5 stars
113
4 stars
39
3 stars
17
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing or unwanted items.

Service Quality

Service experiences varied widely, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others experienced cold or poorly prepared items.

Wait Times

Several reviews mentioned long wait times for food, contributing to a negative dining experience.

Cleanliness Concerns

There were reports of unsanitary conditions, including food handling issues and cleanliness of the dining area.
  • JS
    Jacob Swanson
    Jan 15, 2026
    1.0
    I’m sick of this place. Tell them you want no mayo and you get mayo EVERY SINGLE TIME.
  • VC
    Vinnie Cottingham
    Dec 30, 2025
    4.0
    Always ask for the same items on my burger order. They ring it right on the screen, but 9 out of 10 times, it will be wrong. Either missing items or extra items.
  • AB
    amanda brosam
    Dec 7, 2025
    1.0
    Went there before closing at 9:45 to get a drink. Some of the staff was outside changing menus and the rest of the staff was inside. They turned off the “call” button several times and were unwilling to answer through the drive thru as well. As soon as it hit 10pm all lights were shut off and we drove away seeing staff laugh and walk outside. Very unprofessional. Will not be going back.
  • MM
    Mr.Congratulations
    Nov 29, 2025
    4.0
    If you like sonic, its the place to go.
  • JS
    Jason Shepard
    Nov 16, 2025
    3.0
    Having eaten (or attempted to) at 5 different Sonic locations, I have determined that all the problems here stem from a complete failure of the software that controls the ordering screens at each stall. The food is fantastic (when you can order), but the ability to order at stalls is spotty at best. The employees either aren't notified that you preased the order button (has happened 3 times), or they have no idea which stall you are at (has happened twice, including today). Sonic Corporate really needs to step up and support their locations with a major software overhaul that fixes these issues.

Brand Certified Facts from Sonic Drive-In

Sonic Drive-In partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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