Sonic Drive-In

4.0
1186 reviews
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Business Details

1312 Wabash Avenue, Springfield, IL
62704, United States
(217) 787-8591
http://www.sonicdrivein.com/locations/us/il/springfield/1312-wabash-avenue/store-5846
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Springfield, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1312 Wabash Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
1312 Wabash Avenue, Springfield, IL
62704, United States

Hours

Reviews

4.0
1,186 reviews
5 stars
555
4 stars
292
3 stars
191
2 stars
51
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

While some customers praised the food, others noted inconsistencies in freshness and quality, with several mentioning cold or poorly prepared items.

Positive Experiences

Despite the issues, many customers enjoyed their meals and appreciated friendly staff, highlighting good experiences with specific menu items like shakes and burgers.

Ordering Problems

Several reviews mentioned difficulties with the ordering system, including issues with the app and problems at the drive-thru.
  • VC
    Vinnie Cottingham
    Dec 30, 2025
    4.0
    Always ask for the same items on my burger order. They ring it right on the screen, but 9 out of 10 times, it will be wrong. Either missing items or extra items.
  • AB
    amanda brosam
    Dec 7, 2025
    1.0
    Went there before closing at 9:45 to get a drink. Some of the staff was outside changing menus and the rest of the staff was inside. They turned off the “call” button several times and were unwilling to answer through the drive thru as well. As soon as it hit 10pm all lights were shut off and we drove away seeing staff laugh and walk outside. Very unprofessional. Will not be going back.
  • MM
    Mr.Congratulations
    Nov 29, 2025
    4.0
    If you like sonic, its the place to go.
  • JS
    Jason Shepard
    Nov 16, 2025
    3.0
    Having eaten (or attempted to) at 5 different Sonic locations, I have determined that all the problems here stem from a complete failure of the software that controls the ordering screens at each stall. The food is fantastic (when you can order), but the ability to order at stalls is spotty at best. The employees either aren't notified that you preased the order button (has happened 3 times), or they have no idea which stall you are at (has happened twice, including today). Sonic Corporate really needs to step up and support their locations with a major software overhaul that fixes these issues.
  • JW
    Joe William
    Oct 31, 2025
    1.0
    Tomatoes on my burger and I'm highly allergic to them, would of sent me into anaphylaxis shock and in the hospital.
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