Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Springfield, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 2605 Stevenson Drive for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.5
183 reviews
5 stars
86
4 stars
31
3 stars
11
2 stars
7
1 star
48
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to frustration.
Delivery Issues
Many reviews highlighted long wait times, cold food upon arrival, and problems with delivery drivers.
Customer Service
Several customers experienced poor customer service, including rude staff and unhelpful responses to complaints.
Food Quality
While some customers praised the pizza and wings, others noted inconsistencies in quality, such as soggy crusts and incorrect toppings.
Speed of Service
Some customers appreciated the quick preparation and pickup times, contrasting with delivery experiences.
- JRJess ReynoldsNov 8, 20254.0Must be popular as we had about a 30 min wait. We ordered online and then drove to the location to pick up. There was a line. Inside is very small area to wait. We had about a 12 to 15 min drive to location and then wen had to wait additional 15 to 20 to get food. We ordered 3 large pizzas (works, pepperoni and cheese). Food was very typical for Papa John's so nothing unusual or off.
- BPBreanna PowellNov 7, 20251.0Managers are disrespectful the main manager that's in charge of the managers doesn't want to agree with what she's supposed to do for her customers let alone her co-workers she's mean she's disrespectful she doesn't care about the managers personal life she does not care for herself
- DKdonnie krienerNov 4, 20251.0Wings are soggy every time. 1st time we came back was amazing. Now absolutely horrible. The app said everything was done. So I walk in. And now 30 minutes later I am still waiting. But my wings and breadsticks are sitting there getting soggy. And terrible customer service. I literally can't believe this. And it's a freaking Tuesday man. At least make everything at the same time. And look at these breadsticks. Our if we got everything for free I wouldn't complain like this. But that's absolutely ridiculous.
- LGLisa GrahamSep 15, 20251.0Called a pickup order in. Ordered mushrooms and onions on the pizza. My cousin did not work in person so we had to fill it out online just to get the coupon price, which I assume is company policy but no geriatric person is going to fill out their name, last name, email, and phone number just to get the price. Idk. Anyway here is the pizza that I received with MUSHROOMS and ONIONS. Photo speaks for itself.
- TRtristan ropacJul 20, 20251.0If you order delivery from them they will doordash it to you and swipe the tip. No warnings at all. If I wanted to doordash a pizza I would have doordash-ed a pizza. Don't order from here.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Springfield, IL?
Papa Johns Pizza offers delivery service from 9:30 AM to midnight Monday through Thursday and Sunday, and from 9:30 AM to 1:00 AM on Fridays and Saturdays.
Can I order carryout (takeout) from Papa Johns Pizza?
Yes, Papa Johns Pizza offers carryout service from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
What types of food does Papa Johns Pizza offer?
Papa Johns Pizza serves pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer no-contact delivery services?
Yes, Papa Johns Pizza provides no-contact delivery to ensure customer safety.
Where is Papa Johns Pizza located in Springfield, IL?
Papa Johns Pizza is located at 2605 Stevenson Drive, Springfield, IL 62703.
How can I order Papa Johns Pizza online?
You can order online through their website at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/3141 or via the Papa Johns app available on iOS and Android.
What nearby places can I visit before or after dining at Papa Johns Pizza?
Near Papa Johns Pizza, you can visit Walgreens for pharmacy and convenience needs, or relax at Sunny Massage Spa for wellness and massage therapy.
Are there other dining options near Papa Johns Pizza on Stevenson Drive?
Yes, nearby dining options include Hardee's for burgers and American food, Tai Pan for Chinese cuisine, Antonio's Pizza for more pizza choices, and Subway for sandwiches.
Where can I find nearby financial services around Papa Johns Pizza?
Nearby financial services include Bank of Springfield for banking and Wise Finance, LLC for installment loans.
Does Papa Johns Pizza have social media or online presence where I can find deals and specials?
Yes, you can find Papa Johns Pizza on Facebook at https://www.facebook.com/200725756622887 and on Instagram with handle @papajohns. Special deals and promotions are available on their website at https://www.papajohns.com/order/specials.