Papa Johns Pizza

3.4
322 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Springfield, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 121 N GRAND AVE E for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
121 N GRAND AVE E, Springfield, IL
62702, United States

Hours

Reviews

3.4
322 reviews
5 stars
138
4 stars
51
3 stars
29
2 stars
25
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for orders, poor customer service, and unprofessional behavior from staff.

Quality Concerns

Many reviews highlighted issues with pizza quality, including undercooked crusts, incorrect orders, and unsanitary food handling practices.

Pricing Complaints

Several customers felt that the prices were too high for the quality of food received, with some expressing dissatisfaction over being misled about specials.

Positive Staff Interactions

Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff during their visits.

Mixed Food Quality

While some customers enjoyed the pizza and other menu items, others found them bland or poorly prepared, indicating inconsistency in food quality.
  • DD
    David Davis
    Dec 14, 2025
    1.0
    Not if they were giving it away
  • SC
    Seth Cooksey
    Dec 10, 2025
    2.0
    Prices to high
  • RH
    Rodney Hull
    Dec 7, 2025
    1.0
    As a DoorDash or this door, never has the pizza ready and it’s usually a long long wait. I went in today there was one person working. Don’t order your pizza from here if you wanna have it anytime in the next hour.
  • MM
    Mr.Congratulations
    Nov 21, 2025
    3.0
    Papa John's is my favorite chain pizza, but they are contending with Little Ceasars prices.
  • DH
    Derick Hudgins
    Nov 16, 2025
    1.0
    Worst pizza place and experience ever. Nobody wearing gloves while making pizzas, put the order in at 545 online. It said 605-615 for pickup. Here it is 645 and still no pizza. Very unprofessional place and unorganized. There's 3 people touching food with no gloves. Needless to say we won't be a returning customer to this location

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Springfield, IL?

Papa Johns Pizza delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does Papa Johns Pizza in Springfield offer takeout services?

Yes, takeout is available from 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.