At Papa Johns Pizza in Springfield, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 121 N GRAND AVE E for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!
Many customers reported poor customer service, including rude staff and long wait times for orders.
Food Quality
Mixed reviews on food quality; some praised the pizza while others complained about undercooked or poorly made pizzas.
Delivery Issues
Numerous complaints about late deliveries and incorrect orders, leading to customer dissatisfaction.
Pricing Concerns
Customers expressed that prices are high compared to competitors, with some feeling that the quality does not justify the cost.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, although this was inconsistent across different experiences.
SC
Sarah Coleman
2 days ago
5.0
Always fresh
MM
Mr.Congratulations
3 days ago
3.0
Papa John's is my favorite chain pizza, but they are contending with Little Ceasars prices.
DP
Danielle Pearson
4 days ago
2.0
The people are so rude
DH
Derick Hudgins
Nov 16, 2025
1.0
Worst pizza place and experience ever. Nobody wearing gloves while making pizzas, put the order in at 545 online. It said 605-615 for pickup. Here it is 645 and still no pizza. Very unprofessional place and unorganized. There's 3 people touching food with no gloves. Needless to say we won't be a returning customer to this location
DD
dove95
Nov 11, 2025
2.0
The pizza was well done to almost burnt, and my cheese sticks were sadly subpar—since this is why I wanted to try them again. It also took at least 20 minutes over the estimated time of delivery. The delivery guy apologized for the delay—but it still can’t save this place. Papa John’s is definitely not worth the money anymore.
What are the delivery hours for Papa Johns Pizza in Springfield, IL?
Papa Johns Pizza delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Papa Johns Pizza in Springfield offer takeout services?
Yes, takeout is available from 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
What types of food does Papa Johns Pizza in Springfield serve?
They serve pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Can I order Papa Johns Pizza online for delivery or carryout in Springfield?
Yes, you can order online for delivery or carryout through their website or app.
Does Papa Johns Pizza in Springfield provide no-contact delivery?
Yes, they offer no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Springfield?
It is located at 121 N Grand Ave E, Springfield, IL 62702.
What are some nearby places to Papa Johns Pizza in Springfield?
Nearby places include LendNation, Grand Empire Slots and Gaming Lounge, and Lincoln Center at 121 N. Grand Ave. East.
Are there any entertainment options close to Papa Johns Pizza?
Yes, Grand Empire Slots and Gaming Lounge, a casino, is nearby, offering entertainment before or after your meal.
Can I visit other restaurants near Papa Johns Pizza?
Yes, nearby you can find restaurants like China King and a buffet restaurant in Lincoln Center at 121 N. Grand Ave. East.
How can nearby services like Metro by T-Mobile help customers visiting Papa Johns Pizza?
Metro by T-Mobile provides mobile and internet services nearby, which can help customers stay connected and easily access online ordering for Papa Johns Pizza.