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Papa Johns Pizza

3.4
(325 reviews)

Business Details

121 N GRAND AVE E, Springfield, IL
62702, United States
(217) 744-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Springfield, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 121 N GRAND AVE E for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
121 N GRAND AVE E, Springfield, IL
62702, United States

Hours

Reviews

3.4
325 reviews
5 stars
138
4 stars
51
3 stars
30
2 stars
25
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Delays

Many customers experienced long wait times for their orders, with some waiting over two hours for delivery.

Food Quality

There are mixed reviews on food quality, with some praising freshness while others reported undercooked or poorly made pizzas.

Customer Service

Numerous complaints about rude staff and poor customer service, including issues with order accuracy and handling.

Pricing Concerns

Several customers found the prices to be high compared to the quality of food received.

Cleanliness Issues

Multiple reviews highlighted unsanitary practices, such as staff not wearing gloves while preparing food.
  • MS
    Michael Swaar
    Jan 31, 2026
    1.0
    Took over 1.5 hours to get our food, actually we're still waiting. Food has been "on its way" for twenty minutes, that's also 30 minutes past its latest arrival time. And we're only 5 miles away.
  • DD
    David Davis
    Dec 14, 2025
    1.0
    Not if they were giving it away
  • SC
    Seth Cooksey
    Dec 10, 2025
    2.0
    Prices to high
  • RH
    Rodney Hull
    Dec 7, 2025
    1.0
    As a DoorDash or this door, never has the pizza ready and it’s usually a long long wait. I went in today there was one person working. Don’t order your pizza from here if you wanna have it anytime in the next hour.
  • MM
    Mr.Congratulations
    Nov 21, 2025
    3.0
    Papa John's is my favorite chain pizza, but they are contending with Little Ceasars prices.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Springfield, IL?

Papa Johns Pizza delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does Papa Johns Pizza in Springfield offer takeout services?

Yes, takeout is available from 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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