At Papa Johns Pizza in Springfield, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springfield pizza for any occasion. Call us for pizza delivery in Springfield or stop by 121 N GRAND AVE E for carryout to order the best pizza in Springfield, along with breadsticks, wings, and more!
Numerous customers reported long wait times for orders, poor customer service, and unprofessional behavior from staff.
Quality Concerns
Many reviews highlighted issues with pizza quality, including undercooked crusts, incorrect orders, and unsanitary food handling practices.
Pricing Complaints
Several customers felt that the prices were too high for the quality of food received, with some expressing dissatisfaction over being misled about specials.
Positive Staff Interactions
Despite the negative feedback, some customers praised the friendliness and helpfulness of the staff during their visits.
Mixed Food Quality
While some customers enjoyed the pizza and other menu items, others found them bland or poorly prepared, indicating inconsistency in food quality.
DD
David Davis
Dec 14, 2025
1.0
Not if they were giving it away
SC
Seth Cooksey
Dec 10, 2025
2.0
Prices to high
RH
Rodney Hull
Dec 7, 2025
1.0
As a DoorDash or this door, never has the pizza ready and it’s usually a long long wait. I went in today there was one person working. Don’t order your pizza from here if you wanna have it anytime in the next hour.
MM
Mr.Congratulations
Nov 21, 2025
3.0
Papa John's is my favorite chain pizza, but they are contending with Little Ceasars prices.
DH
Derick Hudgins
Nov 16, 2025
1.0
Worst pizza place and experience ever. Nobody wearing gloves while making pizzas, put the order in at 545 online. It said 605-615 for pickup. Here it is 645 and still no pizza. Very unprofessional place and unorganized. There's 3 people touching food with no gloves. Needless to say we won't be a returning customer to this location
What are the delivery hours for Papa Johns Pizza in Springfield, IL?
Papa Johns Pizza delivers from 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does Papa Johns Pizza in Springfield offer takeout services?
Yes, takeout is available from 9:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
What types of food does Papa Johns Pizza in Springfield serve?
They serve pizza, wings, breadsticks, cheesesticks, desserts, and beverages.
Can I order Papa Johns Pizza online for delivery or carryout in Springfield?
Yes, you can order online for delivery or carryout through their website or app.
Does Papa Johns Pizza in Springfield provide no-contact delivery?
Yes, they offer no-contact delivery to ensure safety and convenience.
Where is Papa Johns Pizza located in Springfield?
It is located at 121 N Grand Ave E, Springfield, IL 62702.
What are some nearby places to Papa Johns Pizza in Springfield?
Nearby places include LendNation, Grand Empire Slots and Gaming Lounge, and Lincoln Center at 121 N. Grand Ave. East.
Are there any entertainment options close to Papa Johns Pizza?
Yes, Grand Empire Slots and Gaming Lounge, a casino, is nearby, offering entertainment before or after your meal.
Can I visit other restaurants near Papa Johns Pizza?
Yes, nearby you can find restaurants like China King and a buffet restaurant in Lincoln Center at 121 N. Grand Ave. East.
How can nearby services like Metro by T-Mobile help customers visiting Papa Johns Pizza?
Metro by T-Mobile provides mobile and internet services nearby, which can help customers stay connected and easily access online ordering for Papa Johns Pizza.