Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
760 reviews
5 stars
431
4 stars
165
3 stars
69
2 stars
30
1 star
65
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted rude staff and poor service experiences, including incorrect orders and lack of responsiveness.
Food Quality
Customers reported inconsistent food quality, with some items being stale or poorly prepared, while others praised the freshness and taste.
Stock Availability
Frequent complaints about being out of key menu items, particularly bagels and pastries, indicating poor inventory management.
Positive Experiences
Despite the negatives, several customers praised the friendly service and positive dining experiences, especially from specific staff members.
Cleanliness and Atmosphere
Some reviews noted cleanliness and a pleasant atmosphere, while others mentioned outdated decor and cleanliness issues.
- RJRaya JohnsonJan 3, 20265.0This place has great service and the food is always warm and very good
- CTCarly TraceyDec 30, 20252.0My mom and I went through the drive thru. Person taking our order didn’t seem happy with us and hand a bad attitude. Tyler who was our cashier did a wonderful job at the window, and when we questioned why something on our order wasn’t on the reciept the girl who took our order with pink hair yelled and screamed at us through the window. Everything else was great besides her…
- MWMatt WarrenDec 23, 20251.0This place is terrible. I came in at 8:30am and they had no Bagles and all the coffee was out. You are a breakfast establishment, how are you this inept at serving breakfast? No apologies from the Manager, rude staff.
- JDJanice DouglasDec 10, 20255.0I had a great experience at the Panera Bread on Dirksen! The restaurant was clean, the food was fresh, and the service was excellent. Eric, the manager, went above and beyond to make sure everything was perfect. He’s friendly, attentive, and truly cares about the customers. Outstanding service all around and I would highly recommend this location!
- ASArmin SyedDec 9, 20254.0I was disappointed in the service since I asked for a sesame bagel but they gave me an everything bagel. When I asked them why they didn’t give me a sesame bagel, they said they were out. They should have told me when I was ordering so I could’ve chosen my own bagel since I didn’t want an everything bagel. Otherwise, the food was average for a Panera. Nothing special.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Springfield accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Springfield?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Where is Panera Bread located in Springfield?
Panera Bread is located at 3019 South Dirksen Parkway, Springfield, IL 62703.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers delivery, drive-thru, and pick-up services.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online from Panera Bread?
Yes, you can order online via Panera Bread's official website or their app available on the Apple App Store.
Are there any gyms near Panera Bread where I can work out before or after my meal?
Yes, Anytime Fitness and Achieve Fit 24/7 gyms are nearby, perfect for a workout before or after dining at Panera Bread.
What shopping centers or stores are close to Panera Bread for convenient errands?
Capital City Shopping Center, Money Talks, Dollar General, and Ideal General Merchandise are nearby, offering various shopping options around Panera Bread.
Are there entertainment options close to Panera Bread in Springfield?
Yes, AMC Springfield 8 and AMC Showplace Springfield 8 cinemas are nearby and great entertainment spots to visit before or after your meal at Panera Bread.