Panera Bread

4.1
748 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Springfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3019 South Dirksen Parkway, Springfield, IL
62703, United States

Hours

Reviews

4.1
748 reviews
5 stars
424
4 stars
163
3 stars
69
2 stars
29
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted problems with order accuracy, slow service, and unprofessional staff behavior.

Food Quality

Customers expressed mixed feelings about food quality, with some praising freshness while others noted declining standards and portion sizes.

Customer Experience

Several reviews mentioned friendly staff and good customer service, though there were also complaints about rude employees and poor handling of issues.

Menu Availability

Frequent reports of being out of popular menu items, particularly bagels and pastries, leading to customer frustration.

Pricing Concerns

Many customers felt that the prices were high relative to the portion sizes and quality of food received.
  • JJ
    Julyfly18
    Nov 10, 2025
    3.0
    They keep serving soggy mac and cheese and hard dry bread done got me 2 many times kept trying to give them a chance
  • TM
    Triena Mason
    Nov 1, 2025
    1.0
    It is clearly an old one when we pulled up to the window it looked dirty inside and outdated I really love the one on the other side of town better it was nasty didn’t even eat my sandwich only ate the Mac and cheese which was really good but won’t be returning to this location
  • BM
    Brigitte M
    Oct 9, 2025
    5.0
    Great event venue
  • KC
    KEKE CHRISSY CHRIS
    Sep 11, 2025
    5.0
    I told the lady I work for Panera and I still didn't get a discount. Unbelievable u should get a discount any Panera that u go to no matter what if you do not work at that Panera
  • EE
    Ernest
    Aug 21, 2025
    4.0
    Got the chicken rice bowl. Only issue was the bowl was really hard. Soup and bread was tasty

Frequently Asked Questions About Panera Bread

Does Panera Bread in Springfield accept reservations?

No, Panera Bread does not accept reservations at this location.

What are the operating hours for Panera Bread in Springfield?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.