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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Springfield is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted problems with order accuracy, slow service, and unprofessional staff behavior.
Food Quality
Customers expressed mixed feelings about food quality, with some praising freshness while others noted declining standards and portion sizes.
Customer Experience
Several reviews mentioned friendly staff and good customer service, though there were also complaints about rude employees and poor handling of issues.
Menu Availability
Frequent reports of being out of popular menu items, particularly bagels and pastries, leading to customer frustration.
Pricing Concerns
Many customers felt that the prices were high relative to the portion sizes and quality of food received.
JJ
Julyfly18
Nov 10, 2025
3.0
They keep serving soggy mac and cheese and hard dry bread done got me 2 many times kept trying to give them a chance
TM
Triena Mason
Nov 1, 2025
1.0
It is clearly an old one when we pulled up to the window it looked dirty inside and outdated I really love the one on the other side of town better it was nasty didn’t even eat my sandwich only ate the Mac and cheese which was really good but won’t be returning to this location
BM
Brigitte M
Oct 9, 2025
5.0
Great event venue
KC
KEKE CHRISSY CHRIS
Sep 11, 2025
5.0
I told the lady I work for Panera and I still didn't get a discount. Unbelievable u should get a discount any Panera that u go to no matter what if you do not work at that Panera
EE
Ernest
Aug 21, 2025
4.0
Got the chicken rice bowl. Only issue was the bowl was really hard. Soup and bread was tasty
Does Panera Bread in Springfield accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours for Panera Bread in Springfield?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Where is Panera Bread located in Springfield?
Panera Bread is located at 3019 South Dirksen Parkway, Springfield, IL 62703.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Does Panera Bread offer delivery and drive-thru services?
Yes, Panera Bread offers delivery, drive-thru, and pick-up services.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online from Panera Bread?
Yes, you can order online via Panera Bread's official website or their app available on the Apple App Store.
Are there any gyms near Panera Bread where I can work out before or after my meal?
Yes, Anytime Fitness and Achieve Fit 24/7 gyms are nearby, perfect for a workout before or after dining at Panera Bread.
What shopping centers or stores are close to Panera Bread for convenient errands?
Capital City Shopping Center, Money Talks, Dollar General, and Ideal General Merchandise are nearby, offering various shopping options around Panera Bread.
Are there entertainment options close to Panera Bread in Springfield?
Yes, AMC Springfield 8 and AMC Showplace Springfield 8 cinemas are nearby and great entertainment spots to visit before or after your meal at Panera Bread.