McDonald's

3.1
1185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
901 N Grand, Springfield, IL
62702, United States

Hours

Reviews

3.1
1,185 reviews
5 stars
341
4 stars
186
3 stars
225
2 stars
110
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty facilities and concerns about food hygiene.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and lack of available menu items.

Management Issues

Several customers noted unprofessional behavior from staff and poor management practices, contributing to a negative dining experience.
  • DG
    David Grant
    Sep 18, 2025
    1.0
    I rather eat food off the floor then here.
  • CS
    Chris Shetler
    Sep 10, 2025
    1.0
    this restaurant was torn down years ago, why is it still on the map??
  • JM
    Jorge Mendez
    Aug 10, 2025
    5.0
    This McDonald's is Closed

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 901 N Grand, Springfield?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 1:00 AM on Sunday.

What pickup and delivery services does McDonald's at 901 N Grand offer?

They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.