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McDonald's

3.1
(1183 reviews)

Business Details

901 N Grand, Springfield, IL
62702, United States
(217) 522-6670
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
901 N Grand, Springfield, IL
62702, United States

Hours

Reviews

3.1
1,183 reviews
5 stars
341
4 stars
186
3 stars
225
2 stars
109
1 star
322

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Customers frequently reported unsanitary conditions, including dirty facilities and concerns about food hygiene.

Food Quality

Many reviews mentioned issues with food quality, such as cold or stale items, incorrect orders, and lack of available menu items.

Management Issues

Several customers noted unprofessional behavior from staff and poor management practices, contributing to a negative dining experience.
  • DG
    David Grant
    Sep 18, 2025
    1.0
    I rather eat food off the floor then here.
  • CS
    Chris Shetler
    Sep 10, 2025
    1.0
    this restaurant was torn down years ago, why is it still on the map??
  • GB
    Gene Benedict
    Sep 5, 2021
    1.0
    Very rude and demanding I felt like my business was unappreciated and I will never go there again
  • ME
    Molly Everitt
    Dec 21, 2018
    1.0
    I used to rate this place 4 stars.. But now I'm not sure how the place operates and is open. They never have more than two employees unless it's 12-2. And if you drive up for early breakfast or late dinner, no one answers the drive thru. I'm not sure what has happened. If you go 1-2 miles SW or NE you'll find other McDonald's that operate, so this may be a better idea for you.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-through at 901 N Grand, Springfield?

The drive-through is open from 5:00 AM to 1:00 AM Monday through Thursday, 5:00 AM to 4:00 AM on Friday, 24 hours on Saturday, and 4:00 AM to 1:00 AM on Sunday.

What pickup and delivery services does McDonald's at 901 N Grand offer?

They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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