Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,272 reviews
5 stars
422
4 stars
255
3 stars
233
2 stars
122
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude interactions and long wait times.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Food quality is inconsistent, with reports of cold, poorly prepared items and cleanliness issues in the dining area.
Speed of Service
Numerous reviews highlight slow service, particularly during peak hours, with long wait times in drive-thru and curbside orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
- DSDawn SchusterNov 13, 20255.0Fast fresh and friendly
- TGTony GarciaNov 13, 20252.0They skimp you on the gravy for biscuits n gravy and forget small things. Only got 1 thing of silverware for 2 meals.
- CCC CoontzNov 4, 20255.0Drive thru was busy, but I was served quickly with fresh food.
- TFTabitha FordNov 3, 20255.0They got us thru the drive thru quick. Food was good. Service was amazing. In town from St. Louis!
- MMMr.CongratulationsOct 30, 20254.01 of the better McDonald's in town.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 522 W Jefferson St, Springfield, IL?
Delivery is available from 5:00 AM to 10:30 PM Monday, Tuesday, Thursday and Sunday; 5:00 AM to 7:30 PM Wednesday; and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I use the drive-through services at this McDonald's and what are the hours?
Yes, the drive-through is open every day from 5:00 AM until midnight.
What types of payment does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular business hours for this McDonald's location?
Open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.
Where can I find the menu and order online from this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a McDonald's app to help with ordering and deals?
Yes, McDonald's has an app available on the Apple App Store and Google Play for mobile ordering and offers.
What nearby dining options are available around this McDonald's?
Nearby restaurants include Domino's Pizza, Burger King, Mr Gyros Jefferson, Taqueria el POLLO, Maid-Rite, Sgt. Peppers Cafe, and Cafe Fresca, all within close proximity for different dining choices.
Are there any nearby schools or public services near McDonald's at 522 W Jefferson St?
Springfield High School and the Illinois Department of Public Health are nearby, helpful if you're visiting the area and want to stop by after your meal.
Where can I find nearby amenities like hardware stores or ATMs when visiting this McDonald's?
Close by you can find Ace Hardware, Bishop Hardware, Harbor Freight, and a CoinFlip Bitcoin ATM for your convenience.