Brand Certified
McDonald's
3.4(1285 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
522 W Jefferson St, Springfield, IL
62702, United States
Certified by McDonald's • Feb 22, 2026
(217) 544-9055
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,285 reviews
5 stars
423
4 stars
255
3 stars
234
2 stars
120
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold, stale, or improperly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Speed of Service
Many customers experienced slow service, particularly during peak hours, leading to frustration.
Mixed Experiences
While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by the overall negative feedback.
- PPProctic514 days ago1.0522 w Jefferson. On 2/22/26 at 9:45. Staff was rude. Took almost 15 mins to get a basic order.
- MHMelissa HansenFeb 17, 20261.0Food was room temperature at best, dining room was disgusting, every table was dirty, trash all over tables and the floor, manager type was sitting in the dining room on her computer and didn't even care that the employees were just walking around or sitting at multiple tables and chatting with each other. Not a single employee even acknowledged our existence, even when dropping the food off at the table, no thanks, no hi when we came in, nothing. Just threw the food away and left. Really sad cuz it used to be a nice one.
- GGGuestJan 21, 20261.0I never get straws in my door dashes and my drink was not right
- SBS “Web Reviewer” BJan 10, 20261.0This is the worst mcdonalds ever. Seems like people are smoking all day long.
- CCchrissyyDec 15, 20251.0place is horrible, one day I had a quarter pounder that tasted like playdoh. The service is so terrible. Yelled at us for being there for to long even tho we’ve been there for 20 mins. Haven’t even hit the limit. They take forever to get everyone’s food ready. Overall. One of the employees was so aggressive and rude to tell us to leave the place. Threaten to call the cops even though we are minors and don’t do anything but minding our business.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 522 W Jefferson St, Springfield, IL?
Delivery is available from 5:00 AM to 10:30 PM Monday, Tuesday, Thursday and Sunday; 5:00 AM to 7:30 PM Wednesday; and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I use the drive-through services at this McDonald's and what are the hours?
Yes, the drive-through is open every day from 5:00 AM until midnight.
What types of payment does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular business hours for this McDonald's location?
Open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.
Where can I find the menu and order online from this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a McDonald's app to help with ordering and deals?
Yes, McDonald's has an app available on the Apple App Store and Google Play for mobile ordering and offers.
What nearby dining options are available around this McDonald's?
Nearby restaurants include Domino's Pizza, Burger King, Mr Gyros Jefferson, Taqueria el POLLO, Maid-Rite, Sgt. Peppers Cafe, and Cafe Fresca, all within close proximity for different dining choices.
Are there any nearby schools or public services near McDonald's at 522 W Jefferson St?
Springfield High School and the Illinois Department of Public Health are nearby, helpful if you're visiting the area and want to stop by after your meal.
Where can I find nearby amenities like hardware stores or ATMs when visiting this McDonald's?
Close by you can find Ace Hardware, Bishop Hardware, Harbor Freight, and a CoinFlip Bitcoin ATM for your convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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