Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold, stale, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during less busy times.
SB
S “Web Reviewer” B
2 days ago
1.0
This is the worst mcdonalds ever. Seems like people are smoking all day long.
CC
chrissyy
Dec 15, 2025
1.0
place is horrible, one day I had a quarter pounder that tasted like playdoh. The service is so terrible. Yelled at us for being there for to long even tho we’ve been there for 20 mins. Haven’t even hit the limit. They take forever to get everyone’s food ready. Overall. One of the employees was so aggressive and rude to tell us to leave the place. Threaten to call the cops even though we are minors and don’t do anything but minding our business.
JR
Jessica Russell
Dec 5, 2025
1.0
Horrible service for was cold and way too salty
DP
DAVIDMICHAEL PEAKE
Nov 30, 2025
1.0
Garbage disposal place nasty place 😒 😪 😑 🙄
SD
sue defreitas
Nov 27, 2025
1.0
We ordered 2 quarter pounder with cheese meals and got 2 dried out cheese burgers in a (quarter pound boxs) and cold and cold FF I took pic I wish I could post them . Over $30. What a waist
What are the delivery hours for McDonald's at 522 W Jefferson St, Springfield, IL?
Delivery is available from 5:00 AM to 10:30 PM Monday, Tuesday, Thursday and Sunday; 5:00 AM to 7:30 PM Wednesday; and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I use the drive-through services at this McDonald's and what are the hours?
Yes, the drive-through is open every day from 5:00 AM until midnight.
What types of payment does McDonald's accept at this location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location offer mobile ordering and delivery services?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the regular business hours for this McDonald's location?
Open daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it stays open until midnight.
Where can I find the menu and order online from this McDonald's?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a McDonald's app to help with ordering and deals?
Yes, McDonald's has an app available on the Apple App Store and Google Play for mobile ordering and offers.
What nearby dining options are available around this McDonald's?
Nearby restaurants include Domino's Pizza, Burger King, Mr Gyros Jefferson, Taqueria el POLLO, Maid-Rite, Sgt. Peppers Cafe, and Cafe Fresca, all within close proximity for different dining choices.
Are there any nearby schools or public services near McDonald's at 522 W Jefferson St?
Springfield High School and the Illinois Department of Public Health are nearby, helpful if you're visiting the area and want to stop by after your meal.
Where can I find nearby amenities like hardware stores or ATMs when visiting this McDonald's?
Close by you can find Ace Hardware, Bishop Hardware, Harbor Freight, and a CoinFlip Bitcoin ATM for your convenience.