Brand Certified
McDonald's
3.1(752 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3151 Dirksen Pky, Springfield, IL
62703, United States
Certified by McDonald's • Feb 22, 2026
(217) 529-1928
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
752 reviews
5 stars
219
4 stars
121
3 stars
139
2 stars
69
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Numerous reviews mentioned cold, soggy, or improperly cooked food, with several customers expressing dissatisfaction with their meals.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and trash issues.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and efficient staff members who provided good service.
- LLLovvvyy4 days ago5.0We came there really early and there was just a few people there. It was clean and the management was nice. Food was yummy
- KVKim VanteFeb 15, 20261.0workers here are always always rude and the store is dirty. nasty people and nasty store.
- DBDalton BozarthJan 18, 20261.0Waiting over 30 minutes for cookies? Really. Hire new people that want to work and that will work. Won’t be back. Just keeps going downhill
- SWSarah W.Jan 3, 20263.0Ordered a ranch snack wrap on the app, realized we got a spicy snack wrap when we were already back on the road… :(
- P2Psalm 23Dec 10, 20251.0The entire restaurant was dirty around 6 pm that shift needs to do better and management is responsible and looked like she is friends with all employees so there is no barrier of rules and regulations. The food was nasty I will not advise anyone to come to this location. Embarrassing
Frequently Asked Questions About McDonald's
What are the McDonald's Springfield location's regular opening hours?
McDonald's in Springfield, IL is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Fridays and Saturdays from 5:30 AM until midnight.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available every day from 5:30 AM to 10:30 PM.
What pickup and delivery services does McDonald's Springfield provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3151 Dirksen Parkway, Springfield, IL 62703, USA.
Can I order McDonald's food via their app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Which nearby places can I visit around McDonald's at 3151 Dirksen Parkway?
Nearby places include CEFCU ATM for banking, Indiya's Consignment Boutique for shopping, Hilton Garden Inn Springfield for accommodation, and Capital City Shopping Center for various shopping needs.
How can nearby businesses like Hilton Garden Inn be helpful when visiting McDonald's?
If you're staying at Hilton Garden Inn Springfield, you can easily visit McDonald's for meals as it is located close by at 3151 Dirksen Parkway, making dining convenient during your stay.
What nearby dining options are available besides McDonald's?
Nearby dining includes Groovy Duck for Japanese cuisine, Yummy Crab for seafood and Cajun dishes, McAlister's Deli for sandwiches, Panera Bread for coffee and bakery items, and Arby's for sandwiches and fast food.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website