Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
748 reviews
5 stars
217
4 stars
122
3 stars
139
2 stars
69
1 star
201
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews highlighted poor food quality, including cold and soggy fries, incorrect items, and even food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service at times, indicating that experiences can vary.
- SWSarah W.Jan 3, 20263.0Ordered a ranch snack wrap on the app, realized we got a spicy snack wrap when we were already back on the road… :(
- P2Psalm 23Dec 10, 20251.0The entire restaurant was dirty around 6 pm that shift needs to do better and management is responsible and looked like she is friends with all employees so there is no barrier of rules and regulations. The food was nasty I will not advise anyone to come to this location. Embarrassing
- BBBrent BidnerDec 4, 20251.0I have continued to have issues with this McDonald's. Wrong food, rude service, broken fountain soda, long waits... so now I drive by this McDonald's to go to one further from my home.
- JRJordyn RentfrowNov 29, 20252.05 mim drive through. Got 2 combos, they forgot the sandwich on the second and insisted the order only had 1 sandwich. After going back outside in the snow to get the receipt the started the sandwich. Got it just in time to go back and enjoy my cold fries!
- JJJuliaNov 22, 20255.0This is a nice McDonald's. We stopped while traveling. The young lady working the counter and cash register was very nice and efficient.
Frequently Asked Questions About McDonald's
What are the McDonald's Springfield location's regular opening hours?
McDonald's in Springfield, IL is open daily from 5:30 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.
When is the drive-thru service available at this McDonald's?
The drive-thru is open Monday through Thursday and Sunday from 5:30 AM to 11:00 PM, and on Fridays and Saturdays from 5:30 AM until midnight.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available every day from 5:30 AM to 10:30 PM.
What pickup and delivery services does McDonald's Springfield provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3151 Dirksen Parkway, Springfield, IL 62703, USA.
Can I order McDonald's food via their app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Which nearby places can I visit around McDonald's at 3151 Dirksen Parkway?
Nearby places include CEFCU ATM for banking, Indiya's Consignment Boutique for shopping, Hilton Garden Inn Springfield for accommodation, and Capital City Shopping Center for various shopping needs.
How can nearby businesses like Hilton Garden Inn be helpful when visiting McDonald's?
If you're staying at Hilton Garden Inn Springfield, you can easily visit McDonald's for meals as it is located close by at 3151 Dirksen Parkway, making dining convenient during your stay.
What nearby dining options are available besides McDonald's?
Nearby dining includes Groovy Duck for Japanese cuisine, Yummy Crab for seafood and Cajun dishes, McAlister's Deli for sandwiches, Panera Bread for coffee and bakery items, and Arby's for sandwiches and fast food.