Brand Certified
McDonald's
3.5(1549 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3250 S 6th St, Springfield, IL
62701, United States
Certified by McDonald's • Feb 22, 2026
(217) 529-3320
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
1,549 reviews
5 stars
532
4 stars
330
3 stars
314
2 stars
124
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and inattentive staff, with several instances of poor service and long wait times.
Food Quality
There were numerous complaints about incorrect orders, cold food, and unsatisfactory meal preparation.
Cleanliness
Several reviews highlighted issues with cleanliness in the restaurant, including dirty play areas and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- DRD RFeb 11, 20263.0Not the best McDonald's experience I've had. Staff were miserable and the order was wrong. Seems my experience matches so many others. The staff need help and corporate training.
- ARA RFeb 11, 20265.0This location always has my food right, I’m greeted, and I always get to see Bernadette’s happy face! Can’t beat this location.
- RWRj WingerterJan 26, 20262.0The look that the young girl gives you when she hands you , your food at the window makes you not want to come back. Like she straight up looks like she's trying to fight somebody , but doesn't say a word. The worst customer service i've had in years
- RNRachel NicholsJan 11, 20261.0Waited 35 minutes in the drive thru for 2 had browns a iced coffee and an orange juice. No apologies from staff just rude and annoyed. In terms of mcdonalds they were not that busy. Only about 6 cars ahead of us in the drive thru and 6 cars in the lot assuming some of those were workers.
- EGEnos GingerichDec 13, 20251.0Shitty service
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 3250 S 6th St, Springfield, IL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is available daily from 5:00 AM until midnight.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of services does this McDonald's offer for customer convenience?
They offer drive-thru, curbside pickup, delivery including same-day and no-contact delivery, mobile ordering, mobile offers, and WiFi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's using their app?
You can download the McDonald's App from the Apple App Store or Google Play Store and order through the app links provided.
What is the address and phone number for this McDonald's?
The address is 3250 S 6th St, Springfield, IL 62701. The main phone number is +1 217-529-3320.
Are there nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Starbucks is nearby, offering additional coffee options if you're in the area before or after your visit.
What entertainment options are close to this McDonald's location?
There are several entertainment venues nearby including Southfield Gaming Mall, Donnie B's Den & Comedy Club, Jessie’s Gaming Room, and The Sixth Room arcade and amusement park.
Where can I find other dining options near this McDonald's?
Nearby dining options include Arby's, Taco Bell, HeadWest Gaming Cafe, and Route 66 Mother Road Diner for a variety of fast food, Mexican, and American cuisine.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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