Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,539 reviews
5 stars
527
4 stars
330
3 stars
313
2 stars
124
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty play areas and bathrooms.
Food Quality
There were numerous complaints about cold or stale food, incorrect orders, and food safety concerns.
Positive Staff
Some employees, particularly Bernadette, received praise for their friendly and positive customer interactions.
Inconsistent Experience
Overall experiences varied widely, with some customers having good service and food while others faced significant issues.
- JMJ MannNov 11, 20255.0The play place was nice and clean. I was happy with the service and the food was as expected.
- JDjordan duvalOct 23, 20251.0All the McDonald’s in Springfield are terrible and I’ll never order from another one. They gave my mobile order away to someone else today. The attitudes are always awful and they mess up about 50 percent of the orders I make. Shout out to Bernadette in the morning whom should be the only high paid employee they have.
- PPPeyton PollockOct 17, 20251.0put pickles on my burger
- BSbritanny sturgisOct 10, 20251.0Employees are nasty they don’t wear gloves and playing (dancing) round food while eating snacks/food chewing over people food as they prepare it. Nobody wear hair nets any more these days and nobody wants crumbs from people mouths and hands over their food while they putting the order together. No discipline or pride or dignity while working. Highly doubt anything changes or employees are held accountable!
- JPjames parksOct 4, 20251.0I'd be embarrassed to own this establishment. There are no supplie stations available to the public at all in the lobby. The staff is rude and purposely avoids you. Its insane that there are no napkins or anything in the lobby. You have to stand in line for 20 minutes each time to beg staff for anything or to correct your order. They might as well close the lobby permanently. Pathetic
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 3250 S 6th St, Springfield, IL?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is available daily from 5:00 AM until midnight.
Can I order McDonald's delivery and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
What types of services does this McDonald's offer for customer convenience?
They offer drive-thru, curbside pickup, delivery including same-day and no-contact delivery, mobile ordering, mobile offers, and WiFi.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I order food from McDonald's using their app?
You can download the McDonald's App from the Apple App Store or Google Play Store and order through the app links provided.
What is the address and phone number for this McDonald's?
The address is 3250 S 6th St, Springfield, IL 62701. The main phone number is +1 217-529-3320.
Are there nearby coffee shops where I can go before or after visiting McDonald's?
Yes, Starbucks is nearby, offering additional coffee options if you're in the area before or after your visit.
What entertainment options are close to this McDonald's location?
There are several entertainment venues nearby including Southfield Gaming Mall, Donnie B's Den & Comedy Club, Jessie’s Gaming Room, and The Sixth Room arcade and amusement park.
Where can I find other dining options near this McDonald's?
Nearby dining options include Arby's, Taco Bell, HeadWest Gaming Cafe, and Route 66 Mother Road Diner for a variety of fast food, Mexican, and American cuisine.