Brand Certified
McDonald's
3.6(1482 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3208 East Clear Lake Avenue, Springfield, IL
62702, United States
Certified by McDonald's • Feb 22, 2026
(217) 744-3550
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.6
1,482 reviews
5 stars
515
4 stars
344
3 stars
296
2 stars
115
1 star
212
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and attentive staff to rude and unprofessional behavior from management.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Food Quality
Feedback on food quality was inconsistent, with some customers enjoying hot and fresh meals while others received cold or poorly prepared food.
Cleanliness
Several reviews praised the cleanliness of the location, although some mentioned unsanitary conditions.
Drive-Thru Experience
Many customers expressed frustration with long wait times and poor service at the drive-thru.
- GHGari HurstFeb 8, 20263.0The $5.00 sausage egg Mc Muffin meal was still listed on the menu board and I was told they no longer offer it but have not removed it and charged me $6.99 . We will not be returning.
- ALAaron LeweyFeb 6, 20263.0As usual ok food. Variety has dropped.
- JLJenni LovseyJan 14, 20261.0Might want to tell your employees to lose the attitude towards customers.
- BBBeautiful.disasterDec 26, 20254.0Fries were fresh and shake was good
- NBNathan BarberDec 15, 20251.0Call to ask about the 12 Days of Christmas mananger said he didn't know what that was and immediately hung up, hey buddy you work at McDonald's you're not that special be careful who you disrespect people are crazy out here
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's restaurant on weekdays?
McDonald's is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday.
When does the McDonald's drive-thru close on Fridays and Saturdays?
The drive-thru closes at 1:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily. Hours vary by day, typically from 5:00 AM to 11:30 PM, except Fridays and Saturdays when it closes at 12:30 AM.
What types of services are offered for pickup and delivery at McDonald's?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options does McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customers.
Where is this McDonald's located?
This McDonald's is located at 3208 East Clear Lake Avenue, Springfield, IL 62702, United States.
Are there nearby coffee shops if I want a different beverage option?
Yes, Starbucks is nearby, offering additional coffee and beverage choices in the area.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Subway, Arby's, Freddy's Frozen Custard & Steakburgers, and Hardee's for a variety of menu choices.
Are there any nearby convenience stores or pharmacies?
Yes, Walgreens is nearby, providing pharmacy services and a convenience store for customers.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website