Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,470 reviews
5 stars
514
4 stars
340
3 stars
292
2 stars
113
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Feedback on food quality varied, with some enjoying hot and fresh meals, while others received cold or incorrect orders.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned issues with restroom cleanliness.
Order Accuracy
Several customers reported missing items or incorrect orders, indicating a need for improvement in order accuracy.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased.
- ARAdriana Reeve5 days ago1.0My husband worked there and earlier today he came home early after telling me an elder employee by the name of Denis kept punching him in the side. A manager named Brad kept talking nonsense saying he was beat up my husband and never did by the way (all talk no bite) got suspended for one day. And then no further investigation and then the main GM Brent Moore does nothing but talk bad to all the employees and takes sides. I told him i was gonna get in touch with law enforcement and HR and he said “do what you got to do” and that “your husband was never around any manager” when i have an app on my husbands phone that allows one way audio where i can listen through his phone and i can hear Denis and Brad threatening him. Which i do have recordings of. This is the absolute most run down mcdonalds i have ever seen. Brent said he didn’t know why my husband walked out and that he wasn’t even near him when he did participate in the action that took place today. I wouldn’t ever wanna order from this mcdonald’s ever again. the food is sloppy anyway. and nothings done to its fullest. All they do is threaten people!!!!!
- GFGrace Fish6 days ago5.0great people and amazing service. what more can i say! 💗
- MLmike lanceNov 14, 20251.0These people charged me for an order that wasn't even mine on October 26th of 2025 and here it is 11/14 and it's still not resolved. The card company where my card is from are no help and McDonald's is denying the refund. So how do I have refund receipt, a dispute with the cc company and still no resolve? All over $18.64 cents. Take your money somewhere else because this place won't give it back if they make a mistake.
- GRGleason RhyneNov 11, 20253.0They ought to figure out how to get Hot fries to the customers, especially when you have to wait in line at the drive thru
- JSJames B SpiveyNov 3, 20251.0My mom just bit into a “no onions” sticker! It was on the burger like it was one of the toppings!!!! If it gave me the option I would post the picture!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's restaurant on weekdays?
McDonald's is open from 5:00 AM to 12:00 AM (midnight) Monday through Thursday.
When does the McDonald's drive-thru close on Fridays and Saturdays?
The drive-thru closes at 1:00 AM on Fridays and Saturdays.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, delivery is available daily. Hours vary by day, typically from 5:00 AM to 11:30 PM, except Fridays and Saturdays when it closes at 12:30 AM.
What types of services are offered for pickup and delivery at McDonald's?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment options does McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location has a drive-thru available for customers.
Where is this McDonald's located?
This McDonald's is located at 3208 East Clear Lake Avenue, Springfield, IL 62702, United States.
Are there nearby coffee shops if I want a different beverage option?
Yes, Starbucks is nearby, offering additional coffee and beverage choices in the area.
What other fast food restaurants are near this McDonald's?
Nearby fast food options include Subway, Arby's, Freddy's Frozen Custard & Steakburgers, and Hardee's for a variety of menu choices.
Are there any nearby convenience stores or pharmacies?
Yes, Walgreens is nearby, providing pharmacy services and a convenience store for customers.