Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
773 reviews
5 stars
217
4 stars
139
3 stars
121
2 stars
68
1 star
228
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor service, including long wait times, incorrect orders, and rude staff attitudes.
Cleanliness
Customers reported unsanitary conditions, including dirty dining areas and bathrooms, as well as hygiene concerns with food preparation.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Food Quality
Several reviews mentioned cold or stale food, with some customers reporting food that was inedible or poorly prepared.
- RSRoberta Shaw5 days ago1.0Crappy service
- MEMariah EilersDec 6, 20251.0Tried ordering a sweat tea waited at the speaker and no one responded so i drived up and saw no one then a lady with white hair didn’t talk to me and made drinks in frount of my face and didn’t give me my sweat tea.
- DDDanNov 11, 20252.0Bad attitudes and poor service
- JGJon GottiOct 27, 20251.0The service is shit the organization is shit the employees have bad additudes waited 20 mins for my food never got it waited another 10 mins for a refund didn't get it mind boggling
- WDWilliam DaughertyOct 24, 20251.0The SLOWEST and RUDEST McDonald’s around. I’ll come by at non-peak times in the afternoon and have had to sit for 10+ min at the speaker box… and then when I get to the window, the employees seem like they’d rather be anywhere else. Not sure who is running this joint, but it is not being ran well.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4301 W Wabash Avenue, Springfield, IL?
The restaurant is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is available every day from 5:00 AM to 11:00 PM.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What ordering options does McDonald's provide for customers?
Customers can order through the McDonald's App, online delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at this McDonald's location?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Is there free WiFi available at this McDonald's?
Yes, the location offers free WiFi service for customers.
What nearby dining options can I visit before or after McDonald's?
Nearby dining options include Smoothie King for health drinks, Mimosa for Thai and Vietnamese cuisine, Great House BBQ for barbecue, and Ramona Tacos + Mezcal for Mexican food and drinks.
Where can I find fitness centers near McDonald's at 4301 W Wabash Avenue?
Close to McDonald's, you can visit Bungee xDene Fitness and Anytime Fitness for gym and recreation activities.
Are there any nearby retail or personal care services near McDonald's?
Yes, you can find Luttrell Jewelers for jewelry, European Wax Center for waxing and hair removal, and SaSa Nails & Spa for nail and massage services nearby.