Jimmy John's

4.1
111 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2925 W Iles Ave, Springfield, IL
62707, United States

Hours

Reviews

4.1
111 reviews
5 stars
66
4 stars
19
3 stars
7
2 stars
7
1 star
12
  • MM
    Merilynn
    5 days ago
    5.0
    Fav. Jimmy John's. Foods always delicious and staff are incredible there. The nicest folks you meet who take pride in their work.
  • DD
    Darby Debra
    Dec 29, 2025
    2.0
    Their sandwiches are great, which is the only reason I still come back. I’m not sure what happened recently, but they have not had my order ready on time the last several times I have come in. Most recently, I placed an order for pickup 40 minutes in advance so it would be ready for me to grab and leave immediately since I only have a 30 minute lunch break. I got there at 12:10 (order was supposed to be ready 11:45-12:00) to find not only was it not ready, but they hadn’t even started on it and had 5 orders in front of mine. It took 10 minutes to get my sandwich after I’d gotten there (1/3 of my lunch break for the day). They also no longer use the alert through the app to tell you when your sandwich is ready for pickup, so you just have to show up and hope that it’s ready, which is a dealbreaker when you’re on a time crunch. Really disappointing considering the subs are tasty, but I likely won’t continue coming in.
  • JJ
    Jonny Jonson
    Sep 18, 2025
    2.0
    Food was great but I got a water and it tasted like moldy bread, check your lines!!!
  • FK
    Fahad Khan
    Nov 11, 2019
    2.0
    Ordered a giant sub at 12:33pm, no food while being down the street at 1:15 pm, 11/11/19... still hungry and will be canceling order, pretty disappointed...
  • SG
    Sarah Katie McCrimmon Golden
    May 23, 2016
    5.0
    Excellent food and service!!