Jimmy John's

3.7
206 reviews

About

Sandwich Restaurant

Location

Jimmy John's
219 S 6th St, Springfield, IL
62704, United States

Hours

Reviews

3.7
206 reviews
5 stars
88
4 stars
52
3 stars
16
2 stars
8
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for both delivery and in-store orders, with some stating it took over an hour to receive their food.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and tasty sandwiches, others complained about soggy ingredients and incorrect orders.

Customer Service

Several reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior, leading to customer dissatisfaction.

Cleanliness

The restaurant was generally noted as clean, with some customers appreciating the cleanliness of the facility.

Overall Experience

Overall, experiences varied widely, with some customers expressing loyalty to the brand while others vowed not to return due to negative experiences.
  • HV
    Himanshuray Vaidya
    Jan 5, 2026
    4.0
    One of the best subs. Vegetarian option was great too. Recommended
  • SS
    Shane Shrout
    Dec 4, 2025
    1.0
    I get my sandwich and it really looked as if they just took the ranch and dumped it all over the lettuce. It was a complete mess will not be ordering from any jimmy jhons again
  • RH
    Randall Hendrix
    Aug 16, 2025
    4.0
    Always greeted like family.
  • OM
    Owen Miller
    Aug 11, 2018
    5.0
    It was so good and freaky fast