Brand Certified
Domino's Pizza
3.4(468 reviews)
Certified by Domino's Pizza • Mar 01, 2026
Business Details
560 West Jefferson, Springfield, IL
62702, United States
Certified by Domino's Pizza • Mar 01, 2026
(217) 528-2001
Certified by Domino's Pizza • Mar 01, 2026
http://www.dominos.com
Certified by Domino's Pizza • Mar 01, 2026
About
Certified by Domino's Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Springfield? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 560 West Jefferson .
Location
Certified by Domino's Pizza • Mar 01, 2026
Hours
Certified by Domino's Pizza • Mar 01, 2026
Reviews
3.4
468 reviews
5 stars
219
4 stars
57
3 stars
28
2 stars
23
1 star
141
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely poor service, including long wait times, rude staff, and unprofessional behavior.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Food Quality
While some customers praised the pizza, others complained about cold, undercooked, or poorly made food.
Delivery Problems
Several customers experienced significant delays in delivery, with some orders taking over two hours.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly staff and good food on occasion.
- MWMatthew WhiteJan 29, 20261.0Horrible service. I was told my order was started at 6:15 PM. I called at 7:15 PM and they told me they hadn’t even started it and got mad at me for asking what time I anticipate being able to pick it up. I told him to cancel it and they said thank you and then hung up.
- JCJacob CartwrightJan 28, 20262.0I really enjoyed coming here up until a few months ago. Always takes forever and they never get the order right. Biggest waste of time better off supporting local pizzerias.
- BCBrandon CurtissJan 28, 20261.0This place is located exactly 1 mile from where my current address is. My fiance and I both have very busy schedules with small windows of break time. They took 2 hours to deliver to my address for a pizza and one app.
- SRSandy RayJan 10, 20261.0Horrible customer service!! I placed an order at 4:05pm. At 4:50 my pizza had not been delivered so checked the app. It said it left store at 4:20 and had been delivered at 4:36. I called the store the manager(I'm guessing) was extremely rude told me the app was wrong and driver would be at my house in 5-10min. 20min later, no delivery. I called back. He was even more rude than before. Put me on hold. Came back and told me the driver was outside my house. He was not. No headlights to be seen in either direction. I told him there was no driver here and I wanted to cancel my order and to give me a refund. He said "I canceled your order" and hung up on me. When I called back to ask about the refund no one answered. I've left reviews before but never reached out to corporate. I did today. That man has no business in any kind of customer service oriented job.
- CWCarter WestJan 6, 20261.0Got off work today, ordered a pizza at 6:26pm. Pizza wasn't ready until 7:10pm. Sat in drive thru for about 10 minutes at the window being ignored by staff even though my order was sitting on the shelf ready to be grabbed. I left drive thru window and decided to walk inside. As soon as I did, hilariously, they jumped onto drive thru to help the person who was behind me. I've ordered from this dominoes for a long time and never experienced horrible service like this. Not a place I'd recommend for good service. Pizza is good, but not worth being ignored by workers for.
Frequently Asked Questions About Domino's Pizza
What types of pizzas can I order at Domino's Pizza in Springfield?
You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust at Domino's Pizza.
What are the operating hours for Domino's Pizza delivery and takeout services?
Domino's Pizza in Springfield is open from 10:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays for both delivery and takeout.
Does Domino's Pizza in Springfield offer contactless delivery options?
Yes, Domino's offers no-contact delivery along with curbside pickup and standard delivery services.
Where is Domino's Pizza located in Springfield?
Domino's Pizza is located at 560 West Jefferson, Springfield, IL 62702, United States.
What payment methods are accepted at Domino's Pizza Springfield?
Domino's accepts a wide range of payment options including credit cards like American Express, Mastercard, Visa, Discover, contactless payments such as Apple Pay and Samsung Pay, cash, Bitcoin, PayPal, Afterpay, Klarna, and others.
How can I order Domino's Pizza for delivery or pickup in Springfield?
You can place your order online via Domino's website with dedicated delivery and carryout order URLs provided for easy ordering.
Are vegetarian options available at Domino's Pizza in Springfield?
Yes, Domino's Pizza serves vegetarian dishes to accommodate various dietary preferences.
What nearby dining options are available around Domino's Pizza at 560 West Jefferson?
Nearby dining options include McDonald's, Hardee's, Burger King, Smoothie King, Taqueria el POLLO, Brewski's Pub, and Mr Gyros Jefferson, offering a variety of fast food, Tex-Mex, pub fare, and smoothie choices.
What local amenities near Domino's Pizza might be useful for customers?
Customers near Domino's Pizza can find financial services at CoinFlip Bitcoin ATM, hardware supplies at Ace Hardware and Harbor Freight Tools, and public services like the Illinois Department of Public Health nearby.
Are there any nearby businesses where customers can visit before or after ordering at Domino's Pizza?
Yes, customers can visit places such as Brewski's Pub, Sgt. Peppers Cafe, Ritz's Fine Food, and Magic Kitchen for additional dining or leisure options around Domino's location.
Brand Certified Facts from Domino's Pizza
This information is certified by Domino's Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website