Brand Certified
Dairy Queen Grill & Chill
4.3(623 reviews)
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Business Details
1663 N Grand Ave E, Springfield, IL
62702-4145, United States
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
(217) 523-7777
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
About
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Dairy Queen Grill & Chill
1663 N Grand Ave E, Springfield, IL
62702-4145, United States
Hours
Certified by Dairy Queen Grill & Chill • Feb 22, 2026
Reviews
4.3
623 reviews
5 stars
364
4 stars
141
3 stars
70
2 stars
19
1 star
29
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken strips and blizzards, although some noted inconsistencies in preparation and freshness.
Service Experience
While many reviews praised the friendly and efficient service, there were notable complaints about rude staff and slow service during busy times.
Cleanliness
The establishment received mixed reviews on cleanliness, with some customers noting it was clean while others pointed out areas in need of attention.
Atmosphere
The restaurant's atmosphere was described as nostalgic and pleasant, but some customers felt the decor was outdated and the music too loud.
- SRSteve Richards2 days ago5.0Awesomeness
- RBRick BrownJan 27, 20265.0I just love their chicken basket. The cashier was very Friendly. The guy that cooked our food came out to see if everything was good. I'm not used to that at a Fast food restaurant.
- SCSarah ColemanJan 26, 20265.0Clean
- KMKasi MinorOct 7, 20254.0Great place for a nice treat staff very polite
- KCKristi CriderSep 6, 20254.0The staff seemed frustrated with other coworkers. Not directly rude, but certainly not pleasant. I get it, and I wasn't upset. The cashier, who I think was also an assistant manager(her name tag didn't identify her as such, but she mentioned she had keys to lock up), was VERY upset at the shorthandedness of the day. She made her anger, disappointment, and frustration known with the use of very colorful language that I am, honestly, rather impressed by. I can unleash quite the verbiage at times of high stress, so I was not offended. However, it probably wasn't appropriate either. Food was fine. What I could see of the kitchen, was clean. My order was accurate. Obviously, due to staff shortages that we were made aware, our order took a few minutes longer to get, but, it was accurate and well made. Worth the wait.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Springfield, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 9:00 PM, except on major holidays when it is closed.
Is Dairy Queen Grill & Chill in Springfield open on holidays?
No, Dairy Queen Grill & Chill is closed on certain holidays including November 27 and 28, and December 24 through 26.
What type of food and desserts does Dairy Queen Grill & Chill offer?
This location specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Does Dairy Queen Grill & Chill provide facilities like seating and WiFi?
Yes, the restaurant offers indoor and outdoor seating, free WiFi, restrooms, and is family-friendly with drive-thru service available.
Can I order my food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place your order online for pickup through their official ordering website.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the restaurant welcomes families and is good for kids, offering menu items and a family-friendly environment.
Where is Dairy Queen Grill & Chill located in Springfield?
It is located at 1663 N Grand Ave E, Springfield, IL 62702-4145, USA.
Are there any other ice cream shops near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen ice cream shop nearby, perfect for comparing menu options or visiting for more frozen treats.
Which convenience stores or gas stations are near Dairy Queen Grill & Chill?
Nearby are Circle K and Mobil Super Pantry, both offering convenience store items, gas, coffee, and ATM services, convenient for quick stops before or after dining.
What entertainment options are close to Dairy Queen Grill & Chill?
Family Video and Redbox are nearby for renting movies and games, ideal for an entertainment option after enjoying a meal at Dairy Queen.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified February 22, 2026Yext Knowledge Graph
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- Hours of operation
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