Buffalo Wild Wings

Reviews

• JJ

  Jamie Jeffers

  2 days ago
  1.0
  We were there today. Our waitress took our drink and sampler platter order. Came back for our entree orders. We never saw our waitress until 10 minutes before we left. I walked around the restaurant looking for our waitress with no luck. A young man waiter asked if we needed our waitress and we said yes. He went to find her and I can only guess he couldn't find her because she never came. This young man made sure we recieved the items we ordered. And we were appreciative but the food was luke warm. We were seated in the 1st booth where I had perfect view of the food window and watched the same food sit and die in the window. I watched cooks dump food from one tray to another. If it weren't for the young man we would have left before our food. We are from litchfield so we will go to the edwardsville restaurant going forward.
• SP

  Scott Perrin

  Nov 17, 2025
  1.0
  Food was decent, drinks were decent, the service was terrible. It took 10 mins to get a drink at bar Sunday. We got a table sat ungreeted for 15 mins, then ordered drinks another 20mins later those arrived. We for football, never will I do this again. If you don't have the appropriate staff don't seat people. 🙄
• TB

  Talon B

  Nov 14, 2025
  5.0
  Wings needed a bit more sauce, and the drinks are a bit expensive. Beside that, I had loved the selection, and had a good time with my family.
• WT

  William Thomas

  Nov 10, 2025
  1.0
  Horrible experience. Went on Saturday the 8th to celebrate a birthday. Party of 8 and the short gentleman who greeted us told us it would be 45 minute wait. Many open tables. When a member of the party mentioned they called to say we were coming, he quickly found a bar table for us all. By the time we made a drink order, four draft beers and lemonades, it took 15-20 minutes to get to the table. Order was placed and a member of the party ordered fries as an appetizer. That took 35 minutes to get out of the kitchen. Just over an hour for the food and one entree was forgotten. Which took about 15 more minutes. When a member of the party asked for ranch, he seemed upset and harshly placed it on the table and slid it across. Many off duty employees were running around, in and out of the kitchen. Tables left with dishes on them. No bussing. Never saw a manager at all. I’m sure they must have been short handed, but the experience was overall pitiful. As a restaurant manager of 30 years, it was sad to have this kind of experience. My recommendation, when the restaurant is running short staffed, either off duty employees change out of their uniform and stay out of the kitchen/bar area and Togo area. It was evident there was zero leadership at this location.
• JW

  Julie Warrens

  Nov 2, 2025
  1.0
  It was my daughter’s 17th birthday and she picked BWWs for dinner with 3 friends. We got there at 6:00 and it was not busy. We did not get our food until 7:15. But it was only half of our orders. They were still working on the rest. Food was average. The waiter came back at one point and asked what else we were waiting on. They gave one order to another table. By the time I received my food everyone was done. We just left because it wasn’t even right. We will not be returning!

Frequently Asked Questions About Buffalo Wild Wings