Buffalo Wild Wings

3.7
1118 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2808 North Dirksen Parkway, Springfield, IL
62702, United States

Hours

Reviews

3.7
1,118 reviews
5 stars
469
4 stars
257
3 stars
154
2 stars
81
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, overcooked, or incorrect food items, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor service, including long wait times, inattentive staff, and incorrect orders.

Positive Experiences

Some customers praised specific staff members for excellent service and enjoyed the food when it was prepared correctly.

Atmosphere Concerns

Several reviews mentioned a loud and chaotic atmosphere, which detracted from the dining experience.
  • OD
    Oliver Wendell Douglas
    Jan 5, 2026
    5.0
    Gotta get the cheeseburger on the pick six. Best in town. Wow.
  • RC
    Ronald Coleman
    Nov 21, 2025
    1.0
    FOOD COLD. MAC N CHEESE DRY AND OLD. MISSING ITEMS. THIS HAPPENS EVERY TIME NOW WE GO.
  • LS
    Lance Sheridan
    Nov 12, 2025
    5.0
    Absolutely the best I’ve eaten to date. First class customer service does it right to ensure your afternoon out is a pleasurable experience. And it was- the food is first rate- delicious! Enjoy!
  • JG
    Joseph Gudgel
    Nov 6, 2025
    1.0
    I called in an order for carryout. They either lost the order or it wasn't sent back to
  • OO
    OMWTFYB69
    Oct 31, 2025
    1.0
    3rd time ordering online with them and it's always horrible. Arrived 20 minutes after I ordered at the time I was told to pick up. I was told 5-10 minutes more I sat and waited 20 and asked what was going on with my food I was told they just dropped a part of my order and it would be 5-10 more minutes. Long story short I sat inside 30 minutes after arriving at my set time food was cold and not good.

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Springfield, IL specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Thursday, Buffalo Wild Wings is open from 10:30 AM to 11:59 PM.