Buffalo Wild Wings

3.7
1115 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2808 North Dirksen Parkway, Springfield, IL
62702, United States

Hours

Reviews

3.7
1,115 reviews
5 stars
467
4 stars
256
3 stars
154
2 stars
81
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, with some describing their experiences as the worst they've ever had.

Food Quality

Many reviews highlighted issues with food temperature and quality, including cold and overcooked items, as well as incorrect sauces.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, others were criticized for having a poor attitude and lack of professionalism.

Atmosphere

The restaurant was often described as loud and chaotic, with some customers feeling uncomfortable due to the environment.

Mixed Experiences

Despite the negative feedback, there were also positive comments about the food and service, indicating that experiences can vary significantly.
  • RC
    Ronald Coleman
    3 days ago
    1.0
    FOOD COLD. MAC N CHEESE DRY AND OLD. MISSING ITEMS. THIS HAPPENS EVERY TIME NOW WE GO.
  • LS
    Lance Sheridan
    Nov 12, 2025
    5.0
    Absolutely the best I’ve eaten to date. First class customer service does it right to ensure your afternoon out is a pleasurable experience. And it was- the food is first rate- delicious! Enjoy!
  • JG
    Joseph Gudgel
    Nov 6, 2025
    1.0
    I called in an order for carryout. They either lost the order or it wasn't sent back to
  • OO
    OMWTFYB69
    Oct 31, 2025
    1.0
    3rd time ordering online with them and it's always horrible. Arrived 20 minutes after I ordered at the time I was told to pick up. I was told 5-10 minutes more I sat and waited 20 and asked what was going on with my food I was told they just dropped a part of my order and it would be 5-10 more minutes. Long story short I sat inside 30 minutes after arriving at my set time food was cold and not good.
  • CB
    Callie Basil
    Oct 13, 2025
    2.0
    I found this in my salad and thought it was pretty gross, looks like the label to an ingredient.. (Ordered on doordash)

Frequently Asked Questions About Buffalo Wild Wings

What type of cuisine does Buffalo Wild Wings in Springfield, IL specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours for Buffalo Wild Wings on weekdays?

From Monday to Thursday, Buffalo Wild Wings is open from 10:30 AM to 11:59 PM.