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Arby's

4.2
(497 reviews)
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Business Details

3101 Veterans Pkwy, Springfield, IL
62704, United States
(217) 546-8088
http://www.arbys.com/locations/us/il/springfield/3101-veterans-pkwy/store-6158
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3101 Veterans Pkwy, Springfield, IL
62704, United States

Hours

Reviews

4.2
497 reviews
5 stars
245
4 stars
144
3 stars
68
2 stars
20
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and professional service, while others mention rudeness and poor customer interactions.

Food Quality

Food quality is generally praised, with many customers enjoying the freshness and taste, though some report inconsistencies and issues with specific items.

Cleanliness

The cleanliness of the dining area is inconsistent; some customers found it clean while others noted dirty tables and areas needing attention.

Pricing

Many customers feel that prices are high for fast food, with some expressing dissatisfaction with the value for money.
  • MD
    Mary Denham
    Feb 10, 2026
    4.0
    It's Arby's, it's fast food. What more do you expect?
  • CI
    Chief Illinois
    Jan 24, 2026
    4.0
    To go
  • QR
    Quincy Rogers
    Jan 15, 2026
    2.0
    Assistant manager was very I wouldn't say rude but clearly not happy that we were there. We didn't come anywhere near closing or anything it was the middle of the day. I tried to be nothing but pleasant and polite and she was very short with every response. Even when I was given the food and I said thank you she walked away without a word.
  • AH
    Alf H
    Oct 19, 2025
    5.0
    Food for my daughter
  • BB
    Ben Belzer
    Oct 16, 2025
    5.0
    This is my edit, I ordered today through Uber Eats and they didn't have my curly fries which I paid for in my bag. I guess I should have knocked on wood with my original post...Original post: Thank you Arby's for continually getting my order correct through Uber Eats. I actually ordered from Chick Fil A earlier and they forgot my chicken tenders in my chicken tenders meal! But thankfully Arby's got it right and put the chicken tenders in the bag. Thank you.
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Brand Certified Facts from Arby's

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