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Brand Certified

Chipotle Mexican Grill

3.3
(907 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2579 Wabash Ave, Springfield, IL
62704, United States

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
Sunday10:30 AM - 11:00 PM

Reviews

3.3
907 reviews
5 stars
360
4 stars
166
3 stars
66
2 stars
55
1 star
260
  • JB
    James Burnett
    Apr 1, 2026
    2.0
    Typical Chipotle activity for the most part. They short you on the food and get an attitude when you ask for more. But today I experienced the weirdest customer service imo. I ordered a bowl for my wife with corn and of course they were out in the line. The young man asked a teammate to check in the back for more which she came out with a full container of corn and started making the online orders. The young man told me they're wasn't any corn and I replied is that not a full container of corn in her hand? He proceeded to tell me the corn was for online orders only. I asked what was the difference I'm a paying customer too and you would think the customers in line would have priority but I guess not. Date too day that customer service was very poor. That wasn't the only issue but was definitely the main issue.
  • AW
    Alex Wilson
    Mar 24, 2026
    1.0
    This is the worst chipotle I have ever been to. They have a little lady with glasses that I've seen yell at customers, they always under portion your food, and all the workers sincerely do not care. This place needs a management AND employee change and quick
  • SW
    Sergio W
    Mar 23, 2026
    1.0
    Jessica is the worst employee I've ever witnessed at any establishment. I used to eat here almost everyday and any day she was there all anyone would hear would be her yelling about customers whether it be in the back or right in the open. Extremely unprofessional and embarrassing. I will not be coming to this location anymore. The management team here also seems to support that type of behavior. You're in customer service, do better.
  • SS
    Sridhar Sri
    Mar 23, 2026
    1.0
    There was only one person working at the serving station. After waiting in line for 30 minutes, I finally got to the front, and they told me they were out of chicken and needed to make more. They simply said, “We’re out of chicken, you can go.” In the 30 minutes I was waiting, they could have made a new batch of chicken, but they didn’t
  • TL
    Tasha Lovelace
    Mar 8, 2026
    2.0
    I love Chipotle!! This Chipotle, I HATE! It's disgusting half the time, they never answer the phone, the lack of customer service is insane. They are forever under inventory or too lazy to make simple things like guacamole and salad dressing. The employee turnover rate is terrible. And this isn't based on a one time experience, they just constantly suck!

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Springfield White Oaks IL?

Chipotle Mexican Grill is located at 2579 Wabash Ave, Springfield, IL 62704.

What are the operating hours for Chipotle Mexican Grill in Springfield White Oaks IL?

Chipotle is open daily from 10:30 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified April 12, 2026Yext Knowledge Graph
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