McDonald's

3.4
612 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
800 W Dakota St, Spring Valley, IL
61362, United States

Hours

Reviews

3.4
612 reviews
5 stars
211
4 stars
108
3 stars
127
2 stars
43
1 star
123

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor attitudes.

Food Quality

Numerous reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Cleanliness

Several customers highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Speed of Service

While some customers experienced quick service, many others reported long wait times and slow order processing.
  • AB
    Andrew Borio
    Jan 3, 2026
    1.0
    Never has the order correct. Always missing something or get someone else’s order. Just goto Peru.
  • MC
    Michelle Carr
    Oct 22, 2025
    1.0
    Went thru drive thru ordered a frappe and a coffee. I was told they couldn't make frappe because they had no ice, but I could get an iced coffee. I said you just said you had no ice and was told just not for frozen drinks. Fine I ordered a coke instead. I pay go get my order and they hand me a coke, with no ice!!!! This McDonalds can't seem to get there act together. Over the past couple of months this place hadn't been able to get any orders correct. I said I wanted none of my order, just refund me back my money. They only refunded me the soda, but not the coffee. Won't be going to this McDonalds again
  • AB
    Anthony Biagi
    Oct 21, 2025
    3.0
    Can we please have consistency. Please. So tired of every order being Russian roulette. Dont make me waste my money. Care about your job. Or quit
  • CS
    Captain Lincoln F Sternn
    Oct 14, 2025
    5.0
    Great McDonalds location the food aways hot
  • EE
    elizabeth
    Sep 30, 2025
    1.0
    Very rude over the speaker. Lots of attitude when I asked for a smoothie but the machine is down. I manage in fast food myself and never leave reviews but I’ve been disappointed with this location multiple times now.

Frequently Asked Questions About McDonald's

What are the delivery hours at McDonald's in Spring Valley, IL?

McDonald's delivery hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:45 PM on Friday and Saturday.

Does this McDonald's location have a drive-through service?

Yes, McDonald's in Spring Valley offers drive-through service with hours from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.