Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
614 reviews
5 stars
212
4 stars
108
3 stars
127
2 stars
43
1 star
124
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor communication.
Food Quality
Numerous reviews mentioned cold or undercooked food, with complaints about freshness and overall quality.
Cleanliness
Several customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Speed of Service
While some customers appreciated quick service, many others complained about long wait times and slow order fulfillment.
- MCMichelle CarrOct 22, 20251.0Went thru drive thru ordered a frappe and a coffee. I was told they couldn't make frappe because they had no ice, but I could get an iced coffee. I said you just said you had no ice and was told just not for frozen drinks. Fine I ordered a coke instead. I pay go get my order and they hand me a coke, with no ice!!!! This McDonalds can't seem to get there act together. Over the past couple of months this place hadn't been able to get any orders correct. I said I wanted none of my order, just refund me back my money. They only refunded me the soda, but not the coffee. Won't be going to this McDonalds again
- ABAnthony BiagiOct 21, 20253.0Can we please have consistency. Please. So tired of every order being Russian roulette. Dont make me waste my money. Care about your job. Or quit
- CSCaptain Lincoln F SternnOct 14, 20255.0Great McDonalds location the food aways hot
- EEelizabethSep 30, 20251.0Very rude over the speaker. Lots of attitude when I asked for a smoothie but the machine is down. I manage in fast food myself and never leave reviews but I’ve been disappointed with this location multiple times now.
- JBJeremiah BanasiakSep 14, 20251.0Run through here tonight for the new deluxe gold crispy chicken for me and the wife and we got undercooked chicken and overcooked fries and I even had to wait extra for the chicken because they said they were making it fresh so I don't understand at all... Tried calling and the phone literally ring for 5 minutes and nobody answered. So glad we pay for this
Frequently Asked Questions About McDonald's
What are the delivery hours at McDonald's in Spring Valley, IL?
McDonald's delivery hours are from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:45 PM on Friday and Saturday.
Does this McDonald's location have a drive-through service?
Yes, McDonald's in Spring Valley offers drive-through service with hours from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What services does this McDonald's provide for pickup and delivery?
This McDonald's offers curbside pickup along with McDelivery, drive-thru, and mobile ordering services.
Can customers use mobile apps to order from this McDonald's?
Yes, customers can order using the McDonald's App available on iOS and Android platforms with quick links provided.
What payment options are accepted at McDonald's Spring Valley?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located in Spring Valley, IL?
The McDonald's is located at 800 W Dakota St, Spring Valley, IL 61362, USA.
What are the general operating hours for this McDonald's?
The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 10:00 PM on Friday and Saturday.
Are there any nearby fitness centers close to this McDonald's?
Yes, Anytime Fitness and Jazzercise Illinois Valley gym are located nearby, which you might visit either before or after your meal.
What food options are available near McDonald's for comparing dining choices?
Nearby options include Pizza Hut, Subway sandwich shops, and Casey's General Store which also serves pizza, offering a variety of choices around McDonald's.
Are there any nearby healthcare providers to McDonald's in Spring Valley?
Yes, Illinois Valley Eye Care, optometrists Kent Kunkel and L Klein Kelly OD, as well as chiropractors like Spring Valley Chiropractic and Michael J. Condon, DC are nearby for your healthcare needs.