McDonald's

3.4
660 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2451 Route 12, Spring Grove, IL
60081, United States

Hours

Reviews

3.4
660 reviews
5 stars
248
4 stars
124
3 stars
88
2 stars
65
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Speed of Service

The drive-thru service is frequently criticized for being slow, with long wait times reported.

Food Quality

Food quality is inconsistent, with complaints about cold or undercooked items, particularly fries.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
  • JL
    James Ledbetter
    Dec 9, 2025
    5.0
    Quick efficient and accurate
  • KK
    K
    Dec 5, 2025
    3.0
    This McDonald's is mediocre. The food is inconsistent. Particularly, the QP and the French fries.
  • JS
    John Sulek
    Dec 4, 2025
    5.0
    No wait& the order was correct plus hot.
  • KZ
    Kelsey Zipprich
    Nov 30, 2025
    1.0
    Being a mom who lives here with no where else to run through quick once in a while. The manager with the glasses is so rude. Most cold food every time.
  • LW
    Leonard Washington
    Nov 15, 2025
    1.0
    Took them 15 minutes to make me a bacon double quarter pounder meal and they didn’t even put the bacon on it. Your prices are high and service is bad and slow. What do you have to offer at this point?

Frequently Asked Questions About McDonald's

What are the main payment options accepted at McDonald's in Spring Grove, IL?

McDonald's in Spring Grove accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.

What are the delivery hours for McDonald's at 2451 Route 12?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.