Brand Certified
McDonald's
3.4(662 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2451 Route 12, Spring Grove, IL
60081, United States
Certified by McDonald's • Mar 01, 2026
(815) 675-0004
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
662 reviews
5 stars
248
4 stars
124
3 stars
88
2 stars
66
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being friendly and helpful, others are reported as rude and unprofessional.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Speed of Service
The drive-thru service is frequently criticized for being slow, with long wait times reported by multiple customers.
Food Quality
Food quality is inconsistent, with complaints about cold or undercooked items, particularly fries and sandwiches.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions in the bathroom.
- FRFernando ResendizFeb 3, 20262.0I love the people that works there, they are nice and happy environment BUT there is only one problem, the Ice cream machine seems to be down all the time, either need a new machine or need to hire a new company that can fix it, but everything else so far so good….
- JLJames LedbetterDec 9, 20255.0Quick efficient and accurate
- KKKDec 5, 20253.0This McDonald's is mediocre. The food is inconsistent. Particularly, the QP and the French fries.
- JSJohn SulekDec 4, 20255.0No wait& the order was correct plus hot.
- KZKelsey ZipprichNov 30, 20251.0Being a mom who lives here with no where else to run through quick once in a while. The manager with the glasses is so rude. Most cold food every time.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website