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Wendy's

3.6
(1076 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
170 West 162nd Street, South Holland, IL
60473, United States

Hours

Reviews

3.6
1,076 reviews
5 stars
395
4 stars
250
3 stars
175
2 stars
82
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Food Quality

Mixed feedback on food quality; while some customers enjoyed hot and fresh meals, many reported cold or poorly prepared food.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.

Service Speed

Customers experienced slow service, particularly during peak hours, with long wait times reported.
  • JJ
    Jennifer Jefferson
    Feb 21, 2026
    5.0
    Them Tendy's be 🔥🔥
  • EY
    Evelyn Young
    Jan 27, 2026
    3.0
    The food was cold. The Wendy's app doesn't work at this location.
  • LB
    Laura Bacon
    Jan 19, 2026
    1.0
    This had to be the most discusting meal I ever ordered. Taco salad with cheese with white stuff on it smashed tomato, and a cup of chili. It looked nasty and tasted nasty, I will never go to Wendy's again.
  • FF
    FJR
    Dec 17, 2025
    1.0
    Completely unprofessional an my order was incorrect
  • NL
    NIJA LOWERY
    Dec 4, 2025
    1.0
    Y'all gotta learn to greet your customers instead of just looking and not taking orders because ya’ll swamped in the drive thru.

Frequently Asked Questions About Wendy's

What are Wendy's drive-thru hours at 170 West 162nd Street, South Holland, IL?

The drive-thru is open daily from 6:30 AM to 2:00 AM.

Is the Wendy's at 170 West 162nd Street in South Holland currently open?

Yes, this Wendy's location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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