Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Food Quality
Mixed feedback on food quality; while some customers enjoyed hot and fresh meals, many reported cold or poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and issues with mobile app orders, leading to customer frustration.
Service Speed
Customers experienced slow service, particularly during peak hours, with long wait times reported.
JJ
Jennifer Jefferson
Feb 21, 2026
5.0
Them Tendy's be 🔥🔥
EY
Evelyn Young
Jan 27, 2026
3.0
The food was cold. The Wendy's app doesn't work at this location.
LB
Laura Bacon
Jan 19, 2026
1.0
This had to be the most discusting meal I ever ordered. Taco salad with cheese with white stuff on it smashed tomato, and a cup of chili. It looked nasty and tasted nasty, I will never go to Wendy's again.
FF
FJR
Dec 17, 2025
1.0
Completely unprofessional an my order was incorrect
NL
NIJA LOWERY
Dec 4, 2025
1.0
Y'all gotta learn to greet your customers instead of just looking and not taking orders because ya’ll swamped in the drive thru.
What are Wendy's drive-thru hours at 170 West 162nd Street, South Holland, IL?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's at 170 West 162nd Street in South Holland currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, they offer breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 170 West 162nd Street for questions or feedback?
Call (708) 596-3318 or visit their Contact page for Live Chat and feedback surveys.
Can I order Wendy's food delivery near me?
Delivery availability can be checked via the Wendy's app or order.wendys.com by entering your address.
Where can I find Wendy's menu and pricing for this location?
Menu and prices are available on order.wendys.com or the mobile app after selecting this location.
What are some nearby places to Wendy's at 170 West 162nd Street?
Nearby places include South Holland Mitsubishi, South Holland Bank & Trust, and Great Face Cafe.
How can nearby medical centers benefit customers visiting Wendy's?
Customers can combine visits to nearby medical centers like Advocate Medical Group Immediate Care with meals at Wendy's nearby.
Is there a nearby car rental service close to Wendy's, and how can it be useful?
Yes, Hertz Car Rental on 162nd Street is close by, convenient for customers needing transportation when visiting Wendy's or the surrounding area.
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