Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
1,061 reviews
5 stars
390
4 stars
249
3 stars
174
2 stars
81
1 star
167
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and hot while others were cold or poorly prepared.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Cleanliness
Several customers noted cleanliness issues in the restaurant and bathrooms, with some describing the environment as dirty.
Service Speed
While some customers experienced quick service, others reported long wait times and delays in receiving their orders.
Management Issues
Multiple reviews pointed out problems with management, including unprofessional attitudes and lack of effective leadership.
- KSKilley ShroudOct 25, 20255.0Good food
- JJJohnnyOct 23, 20255.0Quick and hot
- KWKenyetta WilliamsOct 12, 20253.0They constantly get my food wrong. Why do i have to ask for my food to fresh every time I come. I could deal with that, but at time they still don't make it fresh. For some reason the barcode scanner so you can receive points never work properly.
- KLKash LoversOct 11, 20251.0Pulled up at 1:40am they talking about they closed i live rite down the street i never come to this one. Its always something it say 2:00am not 1:40am
- AJAllanna JohnsonSep 23, 20251.0I thought I found a better Wendy's, but that quickly turned sour. After eating my children wanted a treat(Ice cream, extra fires and cookies) We were still at our table and a worker came to our table and started sweeping around our stuff, never said excuse me, never asked if we were done, didnt say a word, just came to our table and started pulling chairs to sweep. The rude customer service needs to be studied at almost all Wendy's....
Frequently Asked Questions About Wendy's
Is 170 West 162nd Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in South Holland, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter South Holland, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 596-3318.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 170 West 162nd Street Wendy’s serve breakfast?
Yes, this Wendy’s location in South Holland, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's drive-thru hours at 170 West 162nd Street, South Holland, IL?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Is the Wendy's at 170 West 162nd Street in South Holland currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, they offer breakfast including combos, sandwiches, coffee, and sides.
What payment options does Wendy's accept at this location?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 170 West 162nd Street for questions or feedback?
Call (708) 596-3318 or visit their Contact page for Live Chat and feedback surveys.
Can I order Wendy's food delivery near me?
Delivery availability can be checked via the Wendy's app or order.wendys.com by entering your address.
Where can I find Wendy's menu and pricing for this location?
Menu and prices are available on order.wendys.com or the mobile app after selecting this location.
What are some nearby places to Wendy's at 170 West 162nd Street?
Nearby places include South Holland Mitsubishi, South Holland Bank & Trust, and Great Face Cafe.
How can nearby medical centers benefit customers visiting Wendy's?
Customers can combine visits to nearby medical centers like Advocate Medical Group Immediate Care with meals at Wendy's nearby.
Is there a nearby car rental service close to Wendy's, and how can it be useful?
Yes, Hertz Car Rental on 162nd Street is close by, convenient for customers needing transportation when visiting Wendy's or the surrounding area.