Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness Issues
Customers reported unsanitary conditions, including dirty dining areas and concerns about food safety.
Pricing Concerns
Many customers felt that prices were excessively high compared to other locations, with complaints about value for money.
Mixed Food Quality
While some customers enjoyed their meals, many reported issues with food quality, including cold and stale items.
Customer Experience
Several reviews mentioned a lack of professionalism and poor customer interactions, leading to dissatisfaction.
EK
Elliott Kane
Oct 5, 2025
2.0
Probably the worst McDonald’s experience I’ve had. Every item was wrong and both drinks were forgotten and not charged originally. My three burgers with extra pickles had 1 pickle each, my quarter pounder with cheese and ketchup only, had mustard and no cheese. I ordered a small frappe and a large Diet Coke and both were forgotten. There were also NO OTHER CUSTOMERS, very disappointed and not a great start to my roadtrip.
YM
yo lo (that mf)
Oct 4, 2025
1.0
Somehow nothing is ever fixed every time I come nere here, every time I come up in there and use those machines that are in the McDonald's that you can order from the thing they never work properly, it's either they don't give you the right receipt, order thing won't let you login, or the thing is just completely broken not to mention there are a lot of flies.
SH
Sean Hedger
Sep 13, 2025
1.0
The people working here are so ignorant and have an attitude problem.
ID
Iuliia Dybek
Aug 24, 2025
1.0
Horrible and very slow service. Do not buy here...
CC
CHICAGONDN
Aug 4, 2025
1.0
Worst McDonald’s ever. Literally waited 10 minutes and had to walk away with no order. I saw plenty of staff but they didn’t want to look behind them to take our orders.
There was at least 5 others in line.
Mobile orders were turned off, drive thru was a priority.
I skipped them and went to Dunkin’ Donuts.