Brand Certified
McDonald's
3.7(1779 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
801 East 162nd St, South Holland, IL
60473, United States
Certified by McDonald's • Mar 01, 2026
(708) 339-2577
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,779 reviews
5 stars
698
4 stars
395
3 stars
311
2 stars
142
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a lack of organization and management.
Food Quality
There were numerous complaints about food being cold, undercooked, or not fresh, with some customers expressing dissatisfaction with the overall quality.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during certain visits, highlighting a mix of experiences.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the dining area and issues with cleanliness, particularly in the bathrooms.
- EEEagle7433 days ago1.0It's 7am and they still won't open their doors for dine in breakfast even though it says they should be open at 6am. Please stop being lazy and open your doors. There's a line of people out here.
- KKKhalilJan 26, 20262.0This location does not open at 5:00am. If it continues that I come when it supposed to open. I’m calling corporate. There’s people that get off third shift.
- RGRamona GentryJan 20, 20264.0My grandkids love this place.The little six dollar meal.
- PPpedroJan 6, 20261.0Ordered curbside when they were taking 15 minutes for the food. After a few minutes i then went through the drive through to pick it up. Little did i know that the food was sitting right there next to the window and they handed it to me. Took a little while since the drive thru was full but once i got my food i thought that was the end of it. I had ate my food and had this weird aftertaste. I got home and the morning after i woke up with a nasty stomach flu. Please inspect your workers. I fear they may have undercooked the food or something
- MAMarty True AquariusDec 11, 20251.0Put in mobile order, arrived at location 20 mins later, checked in via drive thru, got receipt 1st window, waited additional 10 min to be told at 2nd window to pull up to 3rd window basically they haven't even started my order, i just asked for refund mind you it was not a complicated order 6 sandwiches 3 fries!
Frequently Asked Questions About McDonald's
What are the regular operating hours of the McDonald's at 801 East 162nd St, South Holland?
The restaurant is open daily from 5:00 AM to 1:00 AM Monday through Wednesday, and extends hours until 3:30 AM from Thursday to Sunday.
Does this McDonald’s location offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 5:00 AM to 1:00 AM Monday to Wednesday and until 3:30 AM Thursday through Sunday.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available every day from 5:00 AM to 12:45 AM Monday through Wednesday, extending to 3:15 AM from Thursday to Sunday.
What types of payment are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald’s offer pickup options such as curbside or no-contact delivery?
Yes, this location provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald’s location?
You can order online via the provided delivery URL or through the McDonald’s App available for iOS and Android.
What services does this McDonald’s provide besides food?
This McDonald's location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Are there any nearby day care or preschool services close to this McDonald's?
Yes, Windy City Kiddie Academy and Happy Days Daycare are nearby day care and preschool options close to the McDonald’s.
If visiting McDonald’s here, what nearby grocery or retail stores can I visit?
Nearby options include Jewel-Osco supermarket and The Salvation Army Family Store & Donation Center for retail shopping.
What other fast food restaurants are located near this McDonald's?
Nearby fast food options include Checkers at 730 E. 162nd Street, Rally’s, and Popeyes® Louisiana Kitchen.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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