McDonald's

Reviews

• KP

  kyla pryor

  2 days ago
  1.0
  I am writing because I am extremely dissatisfied with the refund I received for my recent order #66204. I did not receive the drink (a frappe) that I paid for, yet the only compensation offered was $2, even though the drink alone cost $6+, and my total order was around $15. To clarify what happened: The order included a frappe (charged at about $6), but I received none of that drink. What was delivered: two chicken nuggets and the empty cup holders (just the straws), with no actual drink inside. After reporting the issue in the app, I was credited only $2. This amount does not even come close to covering the cost of the drink — let alone the inconvenience and poor service. If I were to order the frappe by itself again, the cost would be significantly more than what your partial credit covers — making this partial refund deeply unfair. This situation is not acceptable. I believe I am owed a full refund for the missing item, or at the very least proper credit that reflects the actual value of what was not delivered. The $2 credit feels dismissive and inadequate, as if my complaint is being brushed aside. I have attached photos of the delivery (showing the straws, empty drink holders, and the nuggets), as evidence of the missing items. I expect a more reasonable resolution — ideally a refund or Uber credit that more accurately reflects the total I spent on this order. Thank you for your time. I hope we can resolve this fairly and promptly
• MJ

  Mark Jilla

  Nov 13, 2025
  2.0
  I ordered from drive-thru like I usually do I ordered the number nine with a round egg and bacon get up to the window she forgot the bacon so I said it's okay get my food they forgot my hash brown so I had to pull over and go inside I tell the woman that help making orders on the inside with glasses they forgot my hash brown she didn't say hold on she didn't say I'm sorry she didn't even check my receipt she went to get the hash brown dropped it in my bag and act like I was invisible and I said thank you out loud no response like I'm invisible terrible customer service it wasn't my fault it was theirs
• CR

  Cristal Ruiz

  Nov 4, 2025
  2.0
  You either in the drive threw for 5 minutes or 30-40 no in between
• BB

  BigHomieDre

  Nov 1, 2025
  1.0
  THIS IS ABSOLUTELY THE WORST LOCATION EVER!!!! Serves uncooked sloppy food !!! They need to be shut down smh
• RT

  Ruth Torres

  Oct 9, 2025
  1.0
  The worst service management does not know how to manage

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