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Dunkin' Zero
Brand Certified

Dunkin'

3.5
(446 reviews)

Business Details

(708) 407-0468
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Holland, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
460 E. 162nd St, South Holland, IL
60473, United States

Hours

Reviews

3.5
446 reviews
5 stars
199
4 stars
66
3 stars
52
2 stars
29
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which deterred customers from ordering.

Service Speed

Some customers appreciated the fast service, while others noted inconsistency in speed and efficiency.

Product Quality

Feedback on product quality was mixed, with some enjoying the coffee and donuts, while others found them unsatisfactory.
  • JW
    Jordan Webb
    Feb 13, 2026
    1.0
    Customer service is horrible
  • TW
    Taelor Washington
    Feb 7, 2026
    1.0
    if i could give it zero start i would i came in feb 2 with my daughter son && fiancé it took over 10 minutes for someone to come greet me and take my order the worker just stared at me rude…. my 2 kids order bubble gum ice cream the rude guy from behind the counter gives them peppermint ice cream i politely tells him he remakes the order this time he put strawberry ice cream i tells him nicely this is the wrong one he completely snap 🫰 they had the strawberry stocked where bubble gum was suppose to be im 7 months pregnant and spend 31 dollars there i don’t have time to argue with a rude worker over y they stocked the ice cream in the wrong spot that’s not my fault but for me to be yelled at like it is is ridiculous he was suppose to give me a refund never did he also scanned his rewards account instead of mines i never receive a refund been calling the store for days to get in contact with a manager but i will be taking this to coprate i really don’t appreciate how tht guy yelled at me n be littled me in front of my children it’s sad this is what you guys business is i loved dunkin and always spend good money but unfortunately i will no longer be a dunkin customer
  • ME
    Michelle Esquivel
    Jan 29, 2026
    2.0
    Customer service sucks
  • WF
    willie finch
    Jan 19, 2026
    5.0
    Me and my wife had a pleasant time there I wish they had more food
  • SS
    Sortinojo
    Jan 16, 2026
    1.0
    Rude workers

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in South Holland, IL?

This Dunkin' location is open 24 hours a day, seven days a week.

What types of meals does this Dunkin' serve?

They serve breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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