Dunkin'

3.5
436 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Holland, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
460 E. 162nd St, South Holland, IL
60473, United States

Hours

Reviews

3.5
436 reviews
5 stars
195
4 stars
65
3 stars
52
2 stars
28
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness and unprofessional behavior from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Service Speed

While some customers praised the speed of service, others noted inconsistencies, with some visits being slow or chaotic.

Product Quality

Feedback on product quality was mixed; some enjoyed the coffee and donuts, while others complained about watered-down drinks and unsatisfactory food.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restroom and overall store appearance.
  • SS
    Shauen
    Oct 14, 2025
    1.0
    Worst dunkin in the area. Homewood and Lansing are better. Gas station is even better than this location. Starbucks is down the street. Never get the offer correct even from the app. Rude beyond belief.
  • AC
    Alexis C.
    Oct 7, 2025
    2.0
    I just can’t wrap around my head at the fact that I was charged dang near almost a $1 for some whipped cream. Like this is why I go accross the border for the things. Everything is a up charge or taxed for no reason. No small coffee with whipped cream should be $5 that’s ridiculous and robbery. I will never return
  • QT
    Queen Tixy
    Oct 1, 2025
    1.0
    They are rude andthey rush you
  • TC
    Tisok Coyotl
    Aug 3, 2025
    5.0
    Get my coffee here every morning and they are usually pretty fast.
  • TV
    Tiara Von
    Jul 27, 2025
    1.0
    Horrible customer service Dont even waste ur time

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in South Holland, IL?

This Dunkin' location is open 24 hours a day, seven days a week.

What types of meals does this Dunkin' serve?

They serve breakfast, lunch, and brunch.