Location.com logo
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Brand Certified

Chipotle Mexican Grill

3.7
(1195 reviews)

About

Mexican Restaurant
Chipotle South Holland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
559 E 162nd St, South Holland, IL
60473, United States

Hours

Reviews

3.7
1,195 reviews
5 stars
536
4 stars
264
3 stars
117
2 stars
67
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including staff being unhelpful, rude, and disorganized.

Food Quality

Many reviews highlighted issues with food quality, including undercooked meat, unappetizing portions, and unsanitary conditions.

Operational Problems

The location often opens late, closes early, and frequently runs out of menu items, leading to customer dissatisfaction.

Cleanliness Concerns

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.

Inconsistent Portions

Customers expressed frustration over small portion sizes and inconsistency in food preparation.
  • NN
    Nikki
    2 days ago
    4.0
    Expensive but great quality and service!
  • NR
    Natasha Robinson
    4 days ago
    1.0
    This location needs to close. Food is always old, sloppy, and they are always out of ingredients. Literally every time you go there they are out of something. Steak is tough as rocks, chicken dry. My husband went this afternoon and they are out of bowls- only tacos! How are you out of bowls a 1 in the afternoon and you just opened?
  • SW
    Steve Walters
    Feb 20, 2026
    1.0
    I’ve been eating at this specific location for 2+ years now, since the management change, this store has gone downhill fast. It’s frequently opening late, clearly understaffed, and the service feels rushed and disorganized. The atmosphere is tense and unwelcoming, and it shows in the customer experience. Really disappointing compared to how it used to be.
  • MW
    Marsharia Williams
    Feb 15, 2026
    1.0
    Only 1 worker was handling food. The other co-workers just watched the line get longer & longer and didn’t care about the pace he was moving which wasn’t fast pace due to how many customers there were.
  • AJ
    AJ Johnson
    Feb 7, 2026
    1.0
    Workers here purposely take longer than normal time to cook and prepare food around closing because they are lazy

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Holland offer?

Chipotle South Holland is a fast-casual restaurant offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in South Holland?

Chipotle South Holland is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: