Chipotle Mexican Grill

3.7
1176 reviews
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About

Mexican Restaurant
Chipotle South Holland is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
559 E 162nd St, South Holland, IL
60473, United States

Hours

Reviews

3.7
1,176 reviews
5 stars
533
4 stars
259
3 stars
117
2 stars
66
1 star
201

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked meat, cold food, and unsatisfactory portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, lack of attentiveness, and long wait times.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty tables and unsanitary conditions.

Inconsistent Availability

Customers noted that the location often runs out of key ingredients and closes earlier than advertised, leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and the friendliness of certain staff members.
  • JR
    Juan Romero
    Nov 16, 2025
    1.0
    By far the worst chipotle I ever went to. Came in at 7pm and there was no customers and they were out of chicken black beans and rice. I felt so bad for the guys working the line because the two managers were in the back with 0 sense of urgency. When I paid for my chicken bowl I asked for chips and they told me they couldn’t sell the chips to me because they were only for online orders.
  • VC
    valerie cannon
    Nov 6, 2025
    1.0
    It was not very clean, they barely had anything at 8pm, the tall Hispanic guy with the hair had an attitude for some reason. I had a bowl, and my chicken was cold not even warm but cold. They had no veggies. I definitely will not try this location again.
  • RE
    ruben estrada
    Nov 5, 2025
    1.0
    I got to my jobsite to eat my burrito..it was unedible..Way way to much salt. Its not possible for me to be the only one to complain..these people knew that chicken was trash but were too lazy to replace it. I only wish that i was not at work to demand my money back.
  • KB
    K B
    Oct 20, 2025
    2.0
    i don’t know who cut the meat on october 2nd, but you need to do better. i should not have 3 big clumps of meat that pretty much contains all my meat that i have on my bowl. maybe the knife was dull… but you should have a knife sharpener and i think it’ll be best to use it before cutting.
  • IT
    Iesha Taylor
    Oct 18, 2025
    1.0
    If I can give it a zero I will food be cold rice don’t be alway cook worker got attitude when serving ur food or u come to them with a problem got bugs flying around the food always look dirty in there

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in South Holland offer?

Chipotle South Holland is a fast-casual restaurant offering customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in South Holland?

Chipotle South Holland is open daily from 10:45 AM to 11:00 PM.