Jewel-Osco

Reviews

• AS

  Alejandra Saldana

  Apr 2, 2026
  5.0
  Their grocery pickup is AMAZING. Great customer service and support. Hands down the best. Always on time, many times early. I’ve done my fair share of late night pickups and they are always so accommodating. Ryan went out of his way to bring me my Easter Lily. Gently placed them in the trunk ensuring to take care of the plants. It warms my heart to have this wonderful Jewel available to us. It makes our lives ten times easier to have grocery pickup. Truly grateful!
• MB

  Mrs Bee

  Mar 22, 2026
  5.0
  Good family grocery store
• SD

  Samantha Dillon

  Mar 21, 2026
  5.0
  I just had Karen for my pickup order. She went above and beyond with such a great attitude!
• KK

  Karen Katnik

  Mar 14, 2026
  2.0
  Sadly the poor service at the delicatessen for almost one year will keep us away from this S Elgin Jewel. The deli is NEVER staffed appropriately, especially during peak times. I spoke with the deli manager, Cynthia today. I gave her specific examples. I even told her one of the workers was eating cookies while managing the chicken on a Friday around 4:00. OSHA?? She listened but I did not get a sense that things would turn around. Unfortunately she has been there a little over a year which is the timeframe the service level has dropped.
• MS

  Monika Scaravilli

  Feb 27, 2026
  1.0
  Do not order your glp-1 medications through this pharmacy. One of the cashiers, chelsea, did not apply my insurance or my coupon first, but rather applied the manufacturer coupon, refusing to remove it, and my regularly $25 prescription turned out to be 734. And she had explained it, with great authority, that it was because I hadn't met my deductible. And she continued on and on about it, so of course I believed her. And then I got home, looked into it, and realized that she was completely wrong. She should have a removed the manufacturer coupon, and applied the Eli Lilly discount coupon, because that would have been the more favorable outcome for me. She transferred me to Amanda, who confirmed that it was done incorrectly. But they could not fix it. They would not return my money. I will not be coming back here. This was my first and last experience with this pharmacy. Edit: coming back to edit, since I cannot respond to the owner who replied to me. I have tried to fix this issue with no less than four of your pharmacy employees. No one was able to fix the issue. I am going to a different pharmacy, and I'm going to tell everybody I know to do the same. If you actually wanted to rectify the situation, since my first and last name are visible on this review, look me up on your system and refund me my $700. Because my prescription should have cost $25, as it has for the last several months. If you go back, and refund me my money, I'll delete this review. But I'm not going to delete my experience, if you're not going to actually rectify it.

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