Taco Bell

2.4
479 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 490 Randall Road in South Elgin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
490 Randall Road, South Elgin, IL
60177, United States

Hours

Reviews

2.4
479 reviews
5 stars
97
4 stars
56
3 stars
41
2 stars
46
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and understaffing, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with incorrect or incomplete orders, including missing items and wrong modifications.

Food Quality

Several customers complained about cold food, lack of flavor, and poor portion sizes, indicating a decline in food quality.

Cleanliness and Maintenance

The restaurant was often described as dirty or poorly maintained, contributing to a negative dining experience.

Pricing Concerns

Customers noted that prices were higher than at other locations, raising concerns about value for money.
  • RL
    Randall Lawrence
    5 days ago
    1.0
    Customize? No tomatoes on anything? Tomatoes on EVERYTHING! Useless. I blame management for not at all training employees. I hope this Taco Bell closes!
  • CT
    Crystal Tegen
    Dec 21, 2025
    5.0
    Friendly service
  • TR
    tracy R.
    Nov 22, 2025
    1.0
    Twice as expensive compared to other Taco Bell’s in the area..
  • LL
    Lauren
    Nov 9, 2025
    4.0
    had a quick lunch here. I always order the #8 doritos taco meal. the food was good it was just extremely cold inside the building
  • MC
    Monique Collad
    Nov 6, 2025
    3.0
    It was fine, its Taco Bell! Nothing special about it. They're understaffed and have to get orders to those driving thru and dining in. Drive thru seemed to move reasonably faster, but dine in we waited 20mins for our food. The staff was working hard but that was pretty slow for fast food. Also, the music was waaaay loud, no matter where we sat.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Wednesday, and from 9:00 AM to 2:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery at this Taco Bell.