Taco Bell

2.4
477 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 490 Randall Road in South Elgin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
490 Randall Road, South Elgin, IL
60177, United States

Hours

Reviews

2.4
477 reviews
5 stars
96
4 stars
56
3 stars
41
2 stars
46
1 star
238

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and orders being forgotten or incorrect.

Food Quality

Many reviews mentioned cold, poorly prepared food with missing ingredients and unsatisfactory taste.

Staff Attitude

Several customers experienced rude or unhelpful staff, leading to negative interactions and dissatisfaction.

Operational Problems

The location frequently closed during posted hours, leading to frustration among customers who were unable to place orders.

Management Concerns

Reviews indicated a lack of effective management and training, contributing to the overall poor customer experience.
  • TR
    tracy R.
    2 days ago
    1.0
    Twice as expensive compared to other Taco Bell’s in the area..
  • LL
    Lauren
    Nov 9, 2025
    4.0
    had a quick lunch here. I always order the #8 doritos taco meal. the food was good it was just extremely cold inside the building
  • MC
    Monique Collad
    Nov 6, 2025
    3.0
    It was fine, its Taco Bell! Nothing special about it. They're understaffed and have to get orders to those driving thru and dining in. Drive thru seemed to move reasonably faster, but dine in we waited 20mins for our food. The staff was working hard but that was pretty slow for fast food. Also, the music was waaaay loud, no matter where we sat.
  • MM
    Mikelle Miles
    Oct 3, 2025
    1.0
    ordered on the self serve screen, paid and everything, and sat for over a half hour before the employees told us no orders ever came through after we placed ours, only one other person in the whole place, the employees were all messing around too much to notice sooner
  • MM
    Matthias Miller
    Sep 19, 2025
    1.0
    They didn’t include an item I ordered, I had to drive back Fri a refund, and wasn’t offered any type of coupon, drink, or food item for the time and gas I needed to waste coming back. Thank you for saving my gut from future Taco Bell endeavors.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Wednesday, and from 9:00 AM to 2:00 AM Thursday and Friday.

Does this Taco Bell location offer online ordering?

Yes, you can order ahead online or on the mobile app for pickup or delivery at this Taco Bell.