Panera Bread

3.9
767 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread South Elgin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
369 Randall Road, South Elgin, IL
60177, United States

Hours

Reviews

3.9
767 reviews
5 stars
393
4 stars
160
3 stars
70
2 stars
42
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor management responses to complaints.

Food Quality

While some customers praised the food, many noted inconsistencies in quality, portion sizes, and high prices.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, particularly mentioning employees like Athena and Michelle.

Cleanliness Concerns

Multiple customers pointed out cleanliness issues in the restaurant, including dirty tables and unkempt drink stations.

High Prices

Many customers expressed dissatisfaction with rising prices relative to the quality and portion sizes of the food.
  • NA
    Natalie Arguello
    6 days ago
    5.0
    Thank you for always providing great customer service!
  • NA
    Nadya Alanis
    Dec 30, 2025
    1.0
    The costumers were being loud not letting us hear my moms work meeting , but somehow we are the only ones who were bringing disruption we tried lowering the volume but the employee kept saying it’s a problem , This felt like a racial personal attack because the white costumers weren’t getting her attention only us as Latino people . It’s unfair That we fixed the problem and we were even told that we were going to get Kicked out , Being harrased over the most normal humane things , last Time I recall Panera isn’t a library were it should be silent .
  • RI
    ReaLus Ions
    Dec 27, 2025
    5.0
    Athena checked us out was very friendly and funny, and she also served us at our table voluntarily without us expecting her to, or us knowing that was an option! Food and coffee was quality and glad was an open option and friendly place during the holiday season to visit with family and friends!
  • NN
    Naz
    Dec 23, 2025
    2.0
    Used to be a good place but now is so overpriced. Two soups for $35+ But the service it pretty good though
  • CA
    Carm A
    Dec 22, 2025
    5.0
    Had a great experience here. Athena was super kind and sweet. Food was really good and this location had different lemonades. Which were really good. Very clean restaurant.

Frequently Asked Questions About Panera Bread

Does Panera Bread South Elgin accept reservations?

No, Panera Bread South Elgin does not accept reservations.

What are the operating hours for Panera Bread South Elgin?

Panera Bread South Elgin is open daily from 6:00 AM to 9:00 PM.