Panera Bread

3.9
761 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread South Elgin is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
369 Randall Road, South Elgin, IL
60177, United States

Hours

Reviews

3.9
761 reviews
5 stars
389
4 stars
160
3 stars
70
2 stars
41
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor management responsiveness.

Food Quality

While some customers praised the food, many expressed disappointment with inconsistent quality, portion sizes, and high prices.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.

Cleanliness Concerns

Multiple customers noted cleanliness issues in the restaurant, including dirty tables and unkempt areas.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the environment while others found it noisy or uncomfortable.
  • JB
    Jeff Bock
    Nov 10, 2025
    5.0
    Really expensive
  • BB
    bignerd04
    Oct 18, 2025
    5.0
    I went in to Panera on a fine fall evening, expecting a nice tomato soup. When I walked up to the counter, I was greeted by the most pleasant, no, extraordinary smile from this short little man. His name? Robert, maybe Richie. I forget. I asked for the largest tomato soup he could give me, and he told me I had wonderful taste, but the Mac and cheese was in season, and my taste buds would be much more satisfied by 3 Mac and cheese bread bowls. Hear me when I say this, my heart fluttered when he took my card from my hand. And when he brought the Mac and cheese with a flush in his cheek and a glimmer in his eye, I tried to make the interaction linger. I quickly took a bite while he was still at the table, and the Mac and Cheese, well, it had a certain panache to it… it was bursting with flavor, a hint of salt, a pleasant tang. It’s as if I had been waiting my entire life to try this delicacy. I can’t wait return once again, and meet the eyes of this very helpful employee and his delightful Mac and cheese.
  • LA
    Lisa Arcos
    Oct 17, 2025
    5.0
    The food is always good when I go inside. It's clean. There's usually a variety of breads available. Sometimes they forget my butter when I go but definitely recommend it.
  • TR
    Tristan Ribbens
    Oct 12, 2025
    1.0
    Ordered an egg white avocado sandwhich this morning, but apparently they were busy because they forgot the egg entirely.
  • AC
    Annalee C.
    Sep 19, 2025
    1.0
    They told me they didn’t have hot chocolate, which is insane. Why would the cashier then write mocha and say they could give me a mocha latte. If you can’t do one, why would you be able to do the other?? They also didn’t have any multigrain flats for my Avo egg white sandwich, which was disappointing. I get home and there’s no “mocha” in my latte at all, it tasted like a regular latte. Something I could have made AT HOME. What an absolute waste of money, I’d rather the cashier told me that chocolate syrup was completely unavailable so I could have ordered something else. It doesn’t even taste like a latte, it’s just watered down milk in a cup. Disgusting, don’t go here if you want what you order to be done properly.

Frequently Asked Questions About Panera Bread

Does Panera Bread South Elgin accept reservations?

No, Panera Bread South Elgin does not accept reservations.

What are the operating hours for Panera Bread South Elgin?

Panera Bread South Elgin is open daily from 6:00 AM to 9:00 PM.