Jewel-Osco

4.2
984 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 375 Randall Rd, South Elgin, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 608-1460. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
375 Randall Rd, South Elgin, IL
60177, United States

Hours

Reviews

4.2
984 reviews
5 stars
517
4 stars
276
3 stars
107
2 stars
35
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are criticized for rudeness and lack of support, especially towards seniors.

Cleanliness

The store is generally reported as clean and well-maintained, although there are complaints about specific locations having dirty restrooms.

Pricing Issues

Customers frequently mention high prices and discrepancies between advertised and actual prices, leading to dissatisfaction with perceived value.

Product Quality

While many customers appreciate the fresh produce and meat selection, there are complaints about the quality of certain items, particularly in the floral and deli departments.

Checkout Experience

The self-checkout process is often described as frustrating and slow, with suggestions for improvement in efficiency and user-friendliness.
  • JD
    Joey Dervishoski
    5 days ago
    5.0
    I had an outstanding experience with Jesse today. I came into Jewel-Osco hoping to get a cake for a celebration tomorrow, but the bakery was already closed. Jesse — who I believe is the manager — immediately stepped in without hesitation. She was incredibly friendly, approachable, and genuinely happy to help. She went above and beyond to make sure I left with exactly what I needed. Her positive attitude and willingness to assist truly stood out. It’s rare to find someone who makes a stressful situation feel easy, but Jesse did just that.
  • WK
    Wattana Kumpang
    Nov 9, 2025
    5.0
    I think this store her favorite thing that you want
  • SV
    Sheila Verschoore
    Oct 29, 2025
    2.0
    This Osco Jewel at times can be hit or miss. So far the pharmacy is great. The checkout cashier today hassled my father who is technology deficient. He doesn’t understand the “u” app pricing and app. Instead of helping him he yelled at him about not be able to give him the special “u” pricing. He is a senior but, Instead of explaining it to him he yelled at him and said he wouldn’t be able to scan the u pricing. Honestly this is really poor customer service towards a senior. He could have called customer service to help but, instead he berated him. He was a young guy and by the time my father returned home he said he is never shopping there again. Really awful service towards a customer. Not sure I’ll be shopping there either
  • JS
    Joshua Sumner
    Oct 26, 2025
    1.0
    Apathetic employees, high prices, and dirty location. Jewel is a Chicagoland stalwart, but it’s amazing how they’re able to stay in business. I asked for a price check on an item at the self checkout. It took 5 minutes of standing there hitting the help button for someone to emerge from the office. All she said to me is “you must have read it wrong” before retreating to her cave. I have choices and only stopped here for the fried chicken. I’d rather kill, defeather, and fry a chicken myself before stepping into this sorry excuse for a grocery store. The fish rots from the head…
  • BG
    Brooke Guenther
    Oct 26, 2025
    3.0
    They had a nice selection of cards & flowers and a good variation prices of their flowers.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!