Buffalo Wild Wings

3.9
914 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
402 Randall Road, South Elgin, IL
60177, United States

Hours

Reviews

3.9
914 reviews
5 stars
441
4 stars
196
3 stars
102
2 stars
51
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow and inattentive service, with several instances of servers forgetting orders or not checking on tables.

Food Quality

There were numerous complaints about the quality of food, including overcooked wings, small portion sizes, and instances of food making customers sick.

Positive Staff Experiences

Some customers praised specific staff members for their excellent service, highlighting a few servers who provided attentive and friendly experiences.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including sticky tables and unclean restrooms, which negatively impacted the dining experience.

Value for Money

Customers expressed dissatisfaction with the pricing relative to the quality and portion sizes of the food, with some feeling that they were not getting their money's worth.
  • RM
    Richard Montelbano
    Nov 16, 2025
    1.0
    I haven't eaten from here in years, but since I moved to Elgin and it was down the street from us, I thought we would oder from there.Quality of food went to hell since I was last here. The only good thing was the potato wedges. The burger was dried out and salty. The boneless wings were also overcooked and dried out. I guess its back to wing stop for me. I would never come back here again!
  • AU
    Aziza Urokova
    Oct 27, 2025
    1.0
    Good afternoon. We went to eat Chicken Chicken today.yesterday's old hard I was so hungry I could barely eat. Why do they do this? Do we eat for free? There we pay for everything for the service. You can't do that either.
  • AA
    Arturo
    Oct 15, 2025
    3.0
    Food was okay wasn’t the best neither service was pretty slow the wait felt forever my girlfriend went to the restroom and no one came to us for the drinks until 5 more minutes when she came back and false advertisement about the triple burger it was a double
  • JV
    Juana Valencia
    Sep 20, 2025
    5.0
    Food was great, Jack our server was cool, and service was fast.
  • DW
    David Weidner
    Sep 11, 2025
    1.0
    The service need lots of improvement. I order the sampler no sauce for onion rings why do you call it dipping chicken if you have nothing to dip it in why don't you give a tray so you can. Eat off of

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in South Elgin specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the regular operating hours of Buffalo Wild Wings in South Elgin?

The restaurant is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Fridays and Saturdays.