Looking for a grocery store near you? Visit your local Jewel-Osco located at 3220 Chicago Rd, South Chicago Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 755-7372. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Many customers reported poor customer service experiences, including rude employees and unhelpful management.
Product Availability
Frequent complaints about items being out of stock, especially sale items, leading to customer frustration.
Cleanliness
The store is generally reported as clean and organized, with some positive mentions of cleanliness in specific locations.
Pricing Issues
Customers expressed dissatisfaction with high prices and misleading sale signs, feeling that they were being overcharged.
Delivery Problems
Numerous issues with delivery orders, including late deliveries, incorrect items, and poor communication from customer service.
GD
Gloria Day
2 days ago
5.0
I enjoy shopping at the jewels stores. I feel that im getting quality food there. The coupons really help with the cost of buying grocery
PP
Penny Pierce
2 days ago
2.0
It's Saturday 11/22/2025 for 2 weeks now no Bob Evans mashed potatoes in the 32 oz or the 24 oz no dinely shredded Cabot mozzarella chese and no meat pierogi ot bacon cheese and potato pierogis just like the last time they were on sale[ would like to suggest the person who orders these items keep a list of things that are sold out on and maybe order extra! One more thing I began shopping about(.30 am today and just like every time I go shopping here not enough checkers the reason was people called oyt sorry not a good excuse I was a manager at evry place I worked at and everyone was told if you call out on a Friday thru Sunday a doctor's excuse was needed hours would be cut for one or 2 pay period and on holiday weekends are manatory unless in the hospital I bet the same thing will happen on black Friday and the next two holidays! The main reason I go to this Jewel is because they have more than 2 electric scooters I just have to come in the exit door because it;s closier to them and I not the customers that does this lol!
TJ
Tracy Jimenez
3 days ago
1.0
I have been going to the deli in dyer Ind.
Most of the time you have to wait for forever to get helped. The deli has had such bad customer service for a while now. I don’t know who manages the deli but it needs to get better. It’s sad I have to go to Ind just because of the deli service .
Hopefully it improves soon.
JJ
JR Jans
Nov 9, 2025
1.0
Unorganized, pallets in every isle just sitting there. Food defrosting. Employees are rude and unhelpful. Sale items are not on the shelves, even next day of the start of the sale. The deli is a nightmare, and an extra 30 minutes of shopping if you plan on going to the deli! Jewel as a whole discriminates against people without a phone for sale prices. I guess only privileged people get the sale price. Maybe they should put in a kiosk like other stores, or is this what Jewel banks on?
AM
Anthony M
Nov 2, 2025
1.0
Placed a delivery order, was not delivered. Contacted customer service and they said it would be delivered the next day and they would waive the delivery charge. Still was not delivered. Contacted customer service again and they said I had to place a new order. Placed a new order and they charged multiple times as much for the same items as the first order. Told them I didn't want the stuff if they wouldn't give me the sale prices. They had me call somebody else who said they would fix the prices. Talked to like 5 different people. In the end they charged me way more than the advertising, and still charged the delivery fee
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 3220 Chicago Rd, South Chicago Heights, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 3220 Chicago Rd, South Chicago Heights, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does the Jewel-Osco at 3220 Chicago Rd accept SNAP EBT for purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or curbside pickup orders.
What payment methods are accepted at Jewel-Osco in South Chicago Heights?
Jewel-Osco accepts various payment options including American Express, Apple Pay, Cash, Check, Mastercard, Visa, and more.
Does the Jewel-Osco location have a pharmacy?
Yes, the Jewel-Osco at 3220 Chicago Rd has a pharmacy available for prescriptions and immunizations.
What are the operating hours for Jewel-Osco in South Chicago Heights?
The store is open daily from 6:00 AM to midnight, with special holiday hours on select dates.
Is an appointment required for COVID-19 vaccination at Jewel-Osco?
Yes, a COVID-19 vaccine appointment is required and is available to eligible patients based on local health guidelines.
What types of grocery pickup and delivery services does Jewel-Osco offer?
They offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I send groceries as a gift through Jewel-Osco?
Yes, you can send groceries as a gift by selecting the gift option at checkout and entering the recipient's information.
What nearby restaurants can I visit before or after shopping at Jewel-Osco?
Nearby restaurants include ZENSHI Handcrafted Sushi, McDonald's, Subway, Scrementi's Contempo Banquets, Baskin-Robbins, Dunkin', and Long John Silver's, offering a variety of dining options.
Are there convenient ATM and financial services near Jewel-Osco?
Yes, there are several ATMs including Coinstar Bitcoin ATM, TCF Bank ATM, Chase ATM, and services like Western Union and Currency Exchange nearby for your financial needs.
What nearby stores can complement my shopping trip to Jewel-Osco?
Nearby stores like Rent-A-Center for furniture and appliances, South Heights Liquors, and mobile phone stores like Sprint and T-Mobile can complement your shopping experience.