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Jewel-Osco

4.1
(2177 reviews)

Business Details

(708) 755-7372

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3220 Chicago Rd, South Chicago Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 755-7372. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
3220 Chicago Rd, South Chicago Heights, IL
60411, United States

Hours

Reviews

4.1
2,177 reviews
5 stars
1,071
4 stars
579
3 stars
298
2 stars
95
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of attention.

Product Availability

Frequent complaints about sale items being out of stock and issues with expired products on shelves.

Store Cleanliness

Generally positive feedback on store cleanliness, though some customers reported unsanitary conditions in specific areas like the deli.

Pricing Issues

Customers expressed frustration over high prices and misleading sale signs, leading to perceptions of poor value.

Delivery Service

Delivery service received negative feedback, with reports of orders not being fulfilled and poor customer service regarding delivery issues.
  • KH
    Kyle Hunter
    3 days ago
    5.0
    Jamar was extremely kind and exemplified superb customer service skills. He knew where to look for a specialty item, walked me over across the store to show me where it was, and was professional throughout the interaction. Employees like Jamar are what keeps big box stores alive, and I sincerely hope he is getting paid what he deserves for being a major asset to Jewel-Osco and this location specifically.
  • MM
    Michael McKenzie
    4 days ago
    5.0
    I ordered chicken for the superbowl it was ready on time and very delicious and I was very satisfied
  • JC
    Jackie Crowder
    Feb 24, 2026
    3.0
    Items out of stock or not in stock
  • RB
    Rosemarie Brodeur
    Feb 8, 2026
    3.0
    There were a few items that were not priced correctly or didn't acknowledge the coupon I clipped. One of the items were some apples I bought. The cashier was helpful in correcting the price, but then I got home and began to make the salad in which I was going to use the apples and I had no apples 😞. There was a lot of stocking going on mid day on a Saturday afternoon which I can only guess is your busiest time. This left a lot of isles with stock carts that made it difficult to get to the merchandise. Also - how is it possible to use this many bolts to hang a sign and not realize it's upside down.
  • KJ
    Kathleen Johnson
    Jan 25, 2026
    4.0
    Jewel is Jewel. They can have great specials if you use their app. I wouldn't go there without it (and diligence about clipping the j4u deals).

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Jewel-Osco

This information is certified by Jewel-Osco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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