Jewel-Osco

4.1
2143 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 3220 Chicago Rd, South Chicago Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 755-7372. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
3220 Chicago Rd, South Chicago Heights, IL
60411, United States

Hours

Reviews

4.1
2,143 reviews
5 stars
1,047
4 stars
575
3 stars
295
2 stars
92
1 star
134

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude employees and unhelpful management.

Product Availability

Frequent complaints about items being out of stock, especially sale items, leading to customer frustration.

Cleanliness

The store is generally reported as clean and organized, with some positive mentions of cleanliness in specific locations.

Pricing Issues

Customers expressed dissatisfaction with high prices and misleading sale signs, feeling that they were being overcharged.

Delivery Problems

Numerous issues with delivery orders, including late deliveries, incorrect items, and poor communication from customer service.
  • GD
    Gloria Day
    2 days ago
    5.0
    I enjoy shopping at the jewels stores. I feel that im getting quality food there. The coupons really help with the cost of buying grocery
  • PP
    Penny Pierce
    2 days ago
    2.0
    It's Saturday 11/22/2025 for 2 weeks now no Bob Evans mashed potatoes in the 32 oz or the 24 oz no dinely shredded Cabot mozzarella chese and no meat pierogi ot bacon cheese and potato pierogis just like the last time they were on sale[ would like to suggest the person who orders these items keep a list of things that are sold out on and maybe order extra! One more thing I began shopping about(.30 am today and just like every time I go shopping here not enough checkers the reason was people called oyt sorry not a good excuse I was a manager at evry place I worked at and everyone was told if you call out on a Friday thru Sunday a doctor's excuse was needed hours would be cut for one or 2 pay period and on holiday weekends are manatory unless in the hospital I bet the same thing will happen on black Friday and the next two holidays! The main reason I go to this Jewel is because they have more than 2 electric scooters I just have to come in the exit door because it;s closier to them and I not the customers that does this lol!
  • TJ
    Tracy Jimenez
    3 days ago
    1.0
    I have been going to the deli in dyer Ind. Most of the time you have to wait for forever to get helped. The deli has had such bad customer service for a while now. I don’t know who manages the deli but it needs to get better. It’s sad I have to go to Ind just because of the deli service . Hopefully it improves soon.
  • JJ
    JR Jans
    Nov 9, 2025
    1.0
    Unorganized, pallets in every isle just sitting there. Food defrosting. Employees are rude and unhelpful. Sale items are not on the shelves, even next day of the start of the sale. The deli is a nightmare, and an extra 30 minutes of shopping if you plan on going to the deli! Jewel as a whole discriminates against people without a phone for sale prices. I guess only privileged people get the sale price. Maybe they should put in a kiosk like other stores, or is this what Jewel banks on?
  • AM
    Anthony M
    Nov 2, 2025
    1.0
    Placed a delivery order, was not delivered. Contacted customer service and they said it would be delivered the next day and they would waive the delivery charge. Still was not delivered. Contacted customer service again and they said I had to place a new order. Placed a new order and they charged multiple times as much for the same items as the first order. Told them I didn't want the stuff if they wouldn't give me the sale prices. They had me call somebody else who said they would fix the prices. Talked to like 5 different people. In the end they charged me way more than the advertising, and still charged the delivery fee

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!