Portillo's Skokie

Reviews

• JW

  J W

  1 day ago
  4.0
  Skokie Portillo's is great. Nice place, good seating, wide menu, app, tablets, drive thru, etc. Thanks for the vegan hotdogs guys! Delicious :). And thanks for supporting lettuce wrap instead of buns (no egg/dairy). Please allow double vegan dogs too thanks :). And please add vegan beef Italians to your menu :). So we can load up, go more often, bring more people :). A vegan char dog dropped into a vegan beef Italian fully loaded/sweet/hot/oil would be a game changer :). Please add vegan cheese to your menu too, if you want to keep up with Buona :). And add an Impossible Burger to complete the set :). And run one fry vat with vegetable oil. So that vegan/low fat/no tallow people can get fries too :). Thanks Portillo's!!
• EC

  Erin Cavanaugh

  5 days ago
  1.0
  Do yourself and your family a favor and go to any other Portillo’s in the Chicago land area. As soon as we arrived the janitor started a non-stop rant for almost 10 minutes while we stood and ordered complaining how kids make her job so hard. After order I told her we could hear her and asked that she stop. She retorted a rude comment back and walked away. The manager provided a very empty apology after I explained the unpleasant situation and said he had a 5 minute talk with Iris, as if this was a preschool. To top it off our order was incorrect. Definitely the worst Portillo’s location I’ve been to in over 10 years.
• DR

  Deplorable Rob

  Apr 18, 2026
  5.0
  No matter what location you're at whether it's lunchtime or dinner, Portillo's always delivers the goods. Possibly the most popular Chicago grill experience in history. Always a clean & kickin' atmosphere with delicious grub at still fair prices and friendly service. Can't say I've had anything here that I didn't like and the food always comes out hot n' fresh in a timely manner no matter how busy they are. This location is at an ideal spot located just a few seconds south of Old Orchard Mall. As always, I certainly hope for decades to come of boomin' business for the owner(s) of this bustling venue.
• RE

  Roxas Espejo

  Apr 6, 2026
  5.0
  We were at the drive thru today, David was super friendly and should be in charge of training the rest of the staff at least in how to be friendly. Also, for the drive thru team, please don't wave customers to move forward away from the display menu when you don't have a menu ready at hand. We can't memorize your screen in 2 seconds.
• JH

  Jim Hickey

  Mar 21, 2026
  1.0
  I have been customer of portillos for 40 years. I order from this location 4 to 5 times a week For 3 years. Have had issues several times mostly with the delivery service and occasionally with the food. They have a manager there named Nick who is rude and told me i seem to have a lot of issues with them. He talks over you and is very condescending. Latest was over a hotdog and I didn’t want compensation I was just bringing it to there attention that it was wrong size with no toppings. Again Nick was rude and very unprofessional. Worst manager I have encountered. I spend alot of money and don’t appreciate him telling me I’m being untruthful and hanging up on me. Very arrogant man with out customer service skills. Beware of this guy. Their food is good , occasionally they don’t get it right but percentage wise not bad . NICK IMHO needs some training and I will not use this location again after this latest encounter.