Wingstop

Reviews

• MH

  Marty Hill

  Feb 12, 2026
  1.0
  I placed an online order for a 75-wing family pack on February 5th for pickup on February 8th at the Wingstop location in Skokie, IL. I chose the pickup time of 4:45 PM so our group would have time to enjoy the food by the start of the Super Bowl. We arrived at 4:40 PM and I noticed 50+ other people standing around waiting for their wings. I showed my order receipt to a staff member, and he told me it would be another 20 minutes. While waiting, there was a lot of grumbling and upset customers, who were also told their orders were delayed. After 20 minutes had passed, I asked a staff member for an update, and he told me there were about 50 names ahead of mine and that it would be another 50 minutes. At this point, I didn’t want to wait that long and miss a good part of the Super Bowl. Additionally, I was worried they might even run out of wings. I chose to cancel my order and pick up Chinese food from the restaurant next door (this took 15 minutes). I started visiting the Wingstop in Skokie because it’s closer to my house than the one I used to visit in Evanston. It’s back to Evanston for me, never to visit the Wingstop in Skokie. I don’t think this is a rash decision based on one bad night. Whoever manages this restaurant has no idea how to plan for an expected major event. The worst part was never receiving an apology. No “sorry about that,” only “hey, we got a lot of orders.”
• CS

  Chris Sipe

  Jan 10, 2026
  1.0
  Ordered for pickup at 6:30. It’s 7:45pm and food not ready. If they can’t handle orders they shouldn’t be open. Kept telling us they were really busy, but that’s not our fault. They shouldn’t take online orders then.
• CS

  Christine Smith

  Dec 5, 2025
  5.0
  This location always hits the spot. Well flavored, hot and fresh. Great service!
• DV

  DANIYAL VLOGS

  Oct 21, 2025
  1.0
  I had got a combo meal and I had put the food on the table and I went to the bathroom for not even ten minutes and he had thrown it in the trash when he knew I went to the bathroom and when I was first ordering he got my order wrong when I said bone in he said I could swear you said bonless. honestly all said in done this guy needs to get fired and he had his AirPods in the whole time and they never gave a refund and he threatened to call the cops like what would they have done very bad service never come here and he says he’s the manger I highly doubt it and that’s not how you should treat ur customers he said how would I know you went to the bathroom and he had seen me go to the bathroom while he was cleaning up.
• KF

  Kevaughn Fowler

  Oct 1, 2025
  5.0
  Our host today was Anthony, and he went above and beyond to ensure our very large order for 14 people was perfect. He made sure everything included the proper fixings, utensils, and napkins. Despite the short prep time, the order was ready flawlessly. Thanks to this experience, my entire staff are now fans of Wingstop. Lunch went extremely well, and I would 100% recommend this location!

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