Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback indicates a mix of positive and negative experiences, with some praising friendly service while others highlighted rudeness and poor management.
Food Quality
While some customers enjoyed the food, others complained about cold meals, poor portion sizes, and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.
AI Ordering System
The new AI ordering system received mixed reviews, with some finding it efficient while others experienced difficulties.
VV
V.serpa
4 days ago
1.0
They very rude food came out very late and I ordered inside. This place is ridiculous.
GP
Gary Pat
6 days ago
1.0
They made wrong order and the manager's attitude was unedifying.
I'd like to say your job is problem solving rather than fighting customers.
2/26. 4pm.
TC
Trey Caldwell
Feb 12, 2026
1.0
I don’t understand how a computer can take a 100% accurate order, and the employees still don’t get the order right. This food is becoming ridiculously expensive. To order a double cheeseburger with no tomato, and then get a single burger, with mushiest tomato slice you can imagine is beyond frustrating.
Then you get charged for a large fry, to then be given a half filled container of absolute sadness.
Make it make sense to me. I will NEVER be back at this location. I literally feel like someone ripped $10 outta my pocket.
Would give zero stars if I could.
KC
Kings and Queens Infinite Collective
Jan 9, 2026
5.0
Even though I messed up or not saying no ice they still accommodated me with a smile great customer service
OO
Olivia
Jan 2, 2026
1.0
Always got people pulling up and waiting like this is Culver’s one time I waited 40min pulled in the drive thru again and lady totally forgot about me looking puzzled Looks like they goofing around in there I mean I’m waiting 10 minutes for a sandwich
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 3700 Touhy Ave, Skokie?
The drive-thru is open Monday to Friday from 5:30 AM to 1:00 AM, and on weekends from 6:00 AM to 1:00 AM.
Can I order Wendy's food for delivery near Skokie, IL?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's location serve breakfast?
Yes, the Skokie Wendy's serves breakfast including combos, sandwiches, coffee, and sides, available via app or online ordering.
What payment methods does Wendy's at 3700 Touhy Ave accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's located at 3700 Touhy Ave for questions or feedback?
You can call the location at (847) 673-1991, use the Wendy's Contact page live chat, or call 888-624-8140 for customer care.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on menu.wendys.com and through the mobile app, with customized nutrition info for orders.
Are there other restaurants near Wendy's at 3700 Touhy Ave, Skokie?
Yes, nearby options include Chipotle Mexican Grill, Chick-fil-A, Olive Garden Italian Restaurant, Red Lobster, and The Halal Guys for diverse dining choices.
What places near Wendy's can customers visit after their meal?
Customers can visit nearby spots like Zevro bar for drinks or The Original Rainbow Cone for ice cream to enhance their outing.
Which nearby places might help customers with travel or errands when visiting Wendy's?
Customers can find the AT&T Store for mobile needs, BP gas station for fueling, and PNC bank ATM nearby for convenience.
Are there healthcare facilities near Wendy's at 3700 Touhy Ave in Skokie?
Yes, nearby healthcare options include North Shore Surgical Center, Ann and Robert H Lurie Children’s Hospital Outpatient Center, and Joel G Brasch MD.
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