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Wendy's

3.8
(1897 reviews)

Business Details

3700 Touhy Ave., Skokie, IL
60076, United States
(847) 673-1991

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3700 Touhy Ave., Skokie, IL
60076, United States

Hours

Reviews

3.8
1,897 reviews
5 stars
808
4 stars
448
3 stars
308
2 stars
117
1 star
216

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Customer Service

Feedback indicates a mix of positive and negative experiences, with some praising friendly service while others highlighted rudeness and poor management.

Food Quality

While some customers enjoyed the food, others complained about cold meals, poor portion sizes, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty floors and unsanitary conditions.

AI Ordering System

The new AI ordering system received mixed reviews, with some finding it efficient while others experienced difficulties.
  • VV
    V.serpa
    4 days ago
    1.0
    They very rude food came out very late and I ordered inside. This place is ridiculous.
  • GP
    Gary Pat
    6 days ago
    1.0
    They made wrong order and the manager's attitude was unedifying. I'd like to say your job is problem solving rather than fighting customers. 2/26. 4pm.
  • TC
    Trey Caldwell
    Feb 12, 2026
    1.0
    I don’t understand how a computer can take a 100% accurate order, and the employees still don’t get the order right. This food is becoming ridiculously expensive. To order a double cheeseburger with no tomato, and then get a single burger, with mushiest tomato slice you can imagine is beyond frustrating. Then you get charged for a large fry, to then be given a half filled container of absolute sadness. Make it make sense to me. I will NEVER be back at this location. I literally feel like someone ripped $10 outta my pocket. Would give zero stars if I could.
  • KC
    Kings and Queens Infinite Collective
    Jan 9, 2026
    5.0
    Even though I messed up or not saying no ice they still accommodated me with a smile great customer service
  • OO
    Olivia
    Jan 2, 2026
    1.0
    Always got people pulling up and waiting like this is Culver’s one time I waited 40min pulled in the drive thru again and lady totally forgot about me looking puzzled Looks like they goofing around in there I mean I’m waiting 10 minutes for a sandwich

Frequently Asked Questions About Wendy's

Is 3700 Touhy Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 3700 Touhy Ave, Skokie?

The drive-thru is open Monday to Friday from 5:30 AM to 1:00 AM, and on weekends from 6:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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