Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,908 reviews
5 stars
819
4 stars
451
3 stars
308
2 stars
117
1 star
213
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Customer service experiences varied widely; some praised friendly staff while others reported rude and dismissive behavior.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared items.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some noting it was clean while others reported unsanitary conditions.
Technology Use
The use of kiosks and AI in ordering was appreciated by some, but criticized by others who preferred human interaction.
- PWPrentis WilbournNov 8, 20255.0I love Wendys and this is the best location I've been to in a long time. The afternoon crew does a great job preparing the food, it's always hot and the burgers are never "thrown together"
- MJMark JohnsonNov 1, 20251.0The New AI ordering system they are using and then verifying at the window is not customer friendly... I have use this drive-thru many times and I always have issues with the verification of my order. I think it is a people problem on interacting with the customer. The AI is getting better understanding my order. The problem is at the window, they need to have a screen that shows your order. I think that would fix the human issues.
- RSRob SOct 31, 20252.06 meals and 5 fries and somehow we cant get what we paid for...
- CVCaesar VarelaOct 11, 20255.0They have several drink options to choose from. Drinks are self serve and the kiosk makes ordering way faster. I choose exactly what I want on my burger without making the mistake on my order.
- TATracey AlcoserOct 1, 20255.0I love the spicy chicken sandwitch
Frequently Asked Questions About Wendy's
Is 3700 Touhy Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Skokie, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Skokie, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 673-1991.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 3700 Touhy Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Skokie, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 3700 Touhy Ave, Skokie?
The drive-thru is open Monday to Friday from 5:30 AM to 1:00 AM, and on weekends from 6:00 AM to 1:00 AM.
Can I order Wendy's food for delivery near Skokie, IL?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's location serve breakfast?
Yes, the Skokie Wendy's serves breakfast including combos, sandwiches, coffee, and sides, available via app or online ordering.
What payment methods does Wendy's at 3700 Touhy Ave accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's located at 3700 Touhy Ave for questions or feedback?
You can call the location at (847) 673-1991, use the Wendy's Contact page live chat, or call 888-624-8140 for customer care.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on menu.wendys.com and through the mobile app, with customized nutrition info for orders.
Are there other restaurants near Wendy's at 3700 Touhy Ave, Skokie?
Yes, nearby options include Chipotle Mexican Grill, Chick-fil-A, Olive Garden Italian Restaurant, Red Lobster, and The Halal Guys for diverse dining choices.
What places near Wendy's can customers visit after their meal?
Customers can visit nearby spots like Zevro bar for drinks or The Original Rainbow Cone for ice cream to enhance their outing.
Which nearby places might help customers with travel or errands when visiting Wendy's?
Customers can find the AT&T Store for mobile needs, BP gas station for fueling, and PNC bank ATM nearby for convenience.
Are there healthcare facilities near Wendy's at 3700 Touhy Ave in Skokie?
Yes, nearby healthcare options include North Shore Surgical Center, Ann and Robert H Lurie Children’s Hospital Outpatient Center, and Joel G Brasch MD.