Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Food quality is inconsistent, with reports of cold and poorly prepared items, but some customers enjoyed the taste and freshness.
Customer Service
Customer service is frequently criticized for being rude and unprofessional, with multiple reports of incorrect orders and poor handling of complaints.
AI Ordering System
The new AI ordering system received mixed reviews; while some found it efficient, others experienced issues with order verification and preferred human interaction.
Cleanliness
The cleanliness of the location is noted positively by some, but there are also complaints about unsanitary conditions and bad odors.
KC
Kings and Queens Infinite Collective
3 days ago
5.0
Even though I messed up or not saying no ice they still accommodated me with a smile great customer service
OO
Olivia
Jan 2, 2026
1.0
Always got people pulling up and waiting like this is Culver’s one time I waited 40min pulled in the drive thru again and lady totally forgot about me looking puzzled Looks like they goofing around in there I mean I’m waiting 10 minutes for a sandwich
JB
Jay Bly
Jan 2, 2026
4.0
Definitely what I expected. Food and service quality were above normal. Atmosphere looked a little rundown. But we were there about the food.
UU
Undering
Dec 13, 2025
4.0
the food is actually better than in the most Wendy’s
BM
Brent Motley
Dec 12, 2025
5.0
I haven’t been here in years but i went back and ordered by using the new Ai system and it worked perfectly!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 3700 Touhy Ave, Skokie?
The drive-thru is open Monday to Friday from 5:30 AM to 1:00 AM, and on weekends from 6:00 AM to 1:00 AM.
Can I order Wendy's food for delivery near Skokie, IL?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Does this Wendy's location serve breakfast?
Yes, the Skokie Wendy's serves breakfast including combos, sandwiches, coffee, and sides, available via app or online ordering.
What payment methods does Wendy's at 3700 Touhy Ave accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's located at 3700 Touhy Ave for questions or feedback?
You can call the location at (847) 673-1991, use the Wendy's Contact page live chat, or call 888-624-8140 for customer care.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on menu.wendys.com and through the mobile app, with customized nutrition info for orders.
Are there other restaurants near Wendy's at 3700 Touhy Ave, Skokie?
Yes, nearby options include Chipotle Mexican Grill, Chick-fil-A, Olive Garden Italian Restaurant, Red Lobster, and The Halal Guys for diverse dining choices.
What places near Wendy's can customers visit after their meal?
Customers can visit nearby spots like Zevro bar for drinks or The Original Rainbow Cone for ice cream to enhance their outing.
Which nearby places might help customers with travel or errands when visiting Wendy's?
Customers can find the AT&T Store for mobile needs, BP gas station for fueling, and PNC bank ATM nearby for convenience.
Are there healthcare facilities near Wendy's at 3700 Touhy Ave in Skokie?
Yes, nearby healthcare options include North Shore Surgical Center, Ann and Robert H Lurie Children’s Hospital Outpatient Center, and Joel G Brasch MD.