Subway

3.9
289 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Skokie Subway® Restaurant at 4925 W. Dempster Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4925 W. Dempster Ave., Skokie, IL
60077, United States

Hours

Reviews

3.9
289 reviews
5 stars
144
4 stars
71
3 stars
19
2 stars
6
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unresponsive, and lacking basic etiquette.

Food Quality

Several customers reported issues with food quality, including stale ingredients and unsanitary conditions, particularly regarding moldy bread and improperly handled food.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including dirty areas and a lack of hygiene practices among staff.

Communication Issues

Many customers experienced communication problems with staff, leading to misunderstandings and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and the efficiency of service during their visits.
  • SH
    Sam Hassan
    Nov 17, 2025
    1.0
    Rudest staff ever. They need to fire these workers and hire people with more etiquette.
  • SL
    Shirlene Lapaglia
    Nov 17, 2025
    1.0
    If I could give this place 0 stars, I would. To begin with, I walked into the restaurant and was not greeted. When I said hello, the two workers did not respond. Then, I asked for a foot long multigrain bread and the worker proceeds to grab a bread that has a quarter filled mold. When I asked him to give me a separate bread, he rolled his eyes and sighed loudly before getting me another bread. He barely filled up the sub despite being asked multiple times to. At the end, he purposely did not bag it correctly and as soon as I opened the subway, the entire sandwich fell open in my car. Worst staff I have ever seen and owner really needs to find reliable workers who don’t lack basic customer service skills.
  • MI
    Milli Mini Mart Inc.
    Sep 16, 2025
    1.0
    Workers touching money then makes my sandwich with no gloves and rude attitude when asked to put on gloves avoid this location
  • MP
    Miki Del Pilar
    Sep 14, 2025
    1.0
    Over night staff wasn't able to communicate with the costumer properly and unable to satisfy my needs as i asked not to toast my sandwich, only the protein instead still insisting it needs to be heated both. For that reason i canceled my order.
  • JP
    Joel Purcell
    Sep 5, 2025
    5.0
    Subway is a great go to. The balance of fast food which isn’t dripping in shame.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Dempster Swift Shopping Center in Skokie?

Subway at 4925 W. Dempster Ave. is open daily from 7:00 AM to midnight.

Does Subway at Skokie offer delivery or pickup services?

Yes, Subway offers both in-store pickup and delivery services for your convenience.