Subway

3.9
292 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Skokie Subway® Restaurant at 4925 W. Dempster Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4925 W. Dempster Ave., Skokie, IL
60077, United States

Hours

Reviews

3.9
292 reviews
5 stars
145
4 stars
71
3 stars
19
2 stars
7
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and lacking basic etiquette.

Food Quality

Several customers reported issues with food quality, including stale ingredients, moldy bread, and unsatisfactory sandwich preparation.

Cleanliness

While some customers noted cleanliness, others pointed out unsanitary conditions and poor food handling practices.

Operational Issues

Customers experienced problems with order accuracy, slow service, and communication barriers, particularly during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised the freshness of the food and the friendly service at certain times.
  • JJ
    Jibin Eapen (JIBZ)
    3 days ago
    5.0
    Thank you for not being cheap on the portion (especially the chicken protein bowls) I'm making the extra effort to drive a little further to come to this location vs the one of Dempster and Harlem (which is 3 mins from my house). I have bought the bowls as an online order and in person and they fill it up all the way. It's filling. Definitely worth the drive. Thank you owners!
  • AA
    Armenian
    Dec 23, 2025
    1.0
    I've ate at this subway for years because it's close to my house and had many issues with them....but they are the only location in the area that's close that does coupons on the app...some locations do not....today I ordered two subs...one was free because I earned enough points on the app...one I paid for....I told them in the special instructions on the app to add giardinera... giardinera is not an option on the app so I write it because I know the store itself has it...they didn't listen and put no giardinera...I wrote to extra toast both subs...they didn't do that...they didn't READ and when I complained on the phone all they could offer me was one cookie....you could of at least gave me credit for one sandwich after explaining that this wasn't the first time and normally I don't say anything but today I did and they just spoke like they didn't care and when I mentioned that I would be contacting subway they also didn't care ....your Google rating...which is horrendous...proves you SHOULD care... completely pathetic....these people don't know how to READ
  • CB
    Chuck Blatt
    Dec 19, 2025
    2.0
    Service was awful. Not crowded but super slow. Food was average and lacking everything
  • SH
    Sam Hassan
    Nov 17, 2025
    1.0
    Rudest staff ever. They need to fire these workers and hire people with more etiquette.
  • SL
    Shirlene Lapaglia
    Nov 17, 2025
    1.0
    If I could give this place 0 stars, I would. To begin with, I walked into the restaurant and was not greeted. When I said hello, the two workers did not respond. Then, I asked for a foot long multigrain bread and the worker proceeds to grab a bread that has a quarter filled mold. When I asked him to give me a separate bread, he rolled his eyes and sighed loudly before getting me another bread. He barely filled up the sub despite being asked multiple times to. At the end, he purposely did not bag it correctly and as soon as I opened the subway, the entire sandwich fell open in my car. Worst staff I have ever seen and owner really needs to find reliable workers who don’t lack basic customer service skills.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Dempster Swift Shopping Center in Skokie?

Subway at 4925 W. Dempster Ave. is open daily from 7:00 AM to midnight.

Does Subway at Skokie offer delivery or pickup services?

Yes, Subway offers both in-store pickup and delivery services for your convenience.