Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 9400 Skokie Boulevard! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1 mile from Old Orchard Shopping Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
4,951 reviews
5 stars
3,408
4 stars
948
3 stars
287
2 stars
118
1 star
190
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the deliciousness of the Italian beef and burgers, there were several complaints about burnt items and inconsistent food quality.
Service Issues
Numerous reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Atmosphere
The restaurant's atmosphere received mixed reviews, with some enjoying the ambiance while others found it noisy and the staff unfriendly.
Ordering Process
Customers expressed frustration with the kiosk ordering system and issues with online orders, indicating a need for improvement in the ordering experience.
- DDDylan6 days ago4.0They removed my candy cane shake😭😭😭😭😭😭😭😭😭
- MYMike YoungJan 2, 20265.0Got my Italian Beef and Fries quickly on a busy night. Delicious as usual!
- SSScottJan 1, 20262.0Skip the kiosk. Never works right. Walk to the register in back left corner. Save time.
- LBLate B1oom3rDec 22, 20251.0Waited over 10 minutes just for a chocolate cake that was already there just around the corner. Your delivery people should be treated with priority as people are waiting , It affects the tips of the drivers. Who ever is managing this team should hold there employees at a higher standard
- AKAnthony KayDec 12, 20255.0With sincerity, I want to personally thank aaron the manager for going the extra mile and helping me with my carryout order. He assured me that my carryout was a failure of service because the doordash system they use is not sufficient, I completely agree, there giving you guys at portillos a bad name. Big up to portillos skokie, big thumbs down to doordash. Doordash fess up next time dont blame portillos for your errors in service. Thanks for hiring an awesome and understanding manager like Aaron. 👏 keep up the Great work portillos, by far my favorite place to eat.
Frequently Asked Questions About Portillo's Skokie
What are the regular dining hours at Portillo's Skokie?
Portillo's Skokie is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's Skokie have a drive-through, and what are its hours?
Yes, the drive-through is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Where is Portillo's Skokie located?
Portillo's Skokie is located at 9400 N Skokie Blvd., Skokie, IL 60077, USA.
What types of food does Portillo's Skokie serve?
Portillo's offers Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salads, desserts like chocolate cake shakes, coffee, and alcoholic beverages including beer.
Does Portillo's Skokie offer delivery and catering services?
Yes, Portillo's Skokie provides convenient delivery and catering options to enjoy their Chicago favorites at your location.
Is Portillo's Skokie wheelchair accessible?
Yes, the restaurant has wheelchair accessible parking, entrances, seating, and restrooms.
What payment methods are accepted at Portillo's Skokie?
They accept major credit cards including American Express, Discover, Mastercard, Visa, and debit cards. Cash is not required.
Are families and children welcome at Portillo's Skokie?
Yes, Portillo's Skokie is family-friendly and welcomes children, offering high chairs and a fun atmosphere.
What nearby places can I visit before or after dining at Portillo's Skokie?
You can visit the Old Orchard Shopping Center less than a mile away, or try nearby dining options like Jimmy John's or Chipotle Mexican Grill for variety. For sweets, Crumbl Cookies is also close by.
How can nearby retail stores like Sprint Store or The Vitamin Shoppe benefit me when visiting Portillo's Skokie?
After enjoying a meal at Portillo's Skokie, you can conveniently shop for mobile phones at Sprint Store or health supplements at The Vitamin Shoppe, both located nearby.