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Portillo's Skokie

4.5
(4975 reviews)

Business Details

9400 N Skokie Blvd., Skokie, IL
60077, United States
(847) 933-0700
https://www.portillos.com

About

Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 9400 Skokie Boulevard! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1 mile from Old Orchard Shopping Center. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Portillo's Skokie
9400 N Skokie Blvd., Skokie, IL
60077, United States

Hours

Reviews

4.5
4,975 reviews
5 stars
3,425
4 stars
951
3 stars
289
2 stars
118
1 star
192

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the Italian beef and burgers, while others reported issues with burnt items and spoiled meat.

Service Issues

Numerous complaints about service, including order mistakes, rude staff, and long wait times, particularly in the drive-thru.

Atmosphere

Generally positive feedback on the restaurant's atmosphere, though some noted it can be noisy and felt like a chain rather than a unique experience.

Staff Performance

Inconsistent staff performance; some customers praised friendly and helpful employees, while others reported rude interactions and lack of knowledge about the menu.

Pricing Concerns

Several customers expressed that the prices are high for the quality of food received, suggesting a need for meal deals or value options.
  • RB
    Russell Ballog
    3 days ago
    4.0
    It seems to be at this portillo's that they do give you bigger portions than some of the others that I went to, their beef sandwiches have been poor at some of the other places meaning they don't give you enough as they show on the screen This location seemed to try to match what was on the screen, better portions on there beef sandwich they are advertising
  • AM
    Alex Murphy
    3 days ago
    3.0
    So...for some reason they always serve their bbq ribs upside down. It removes the char that's built. I finally asked if I could have them right side up. The order taker was confused so I said that's ok, nevermind. Instead they chose to call the manager to have me ask him "my crazy request". He treated me as if I were insane. Do they serve hotdogs upside down? No. Do actual restaurants serve ribs upside down? No. The manager here doesn't belong in the restaurant business.
  • JL
    Jonathan Lee
    5 days ago
    5.0
    A Chicagoland icon. This Portillo’s has the friendliest workers and a fun, retro atmosphere. The walls are covered with portraits and posters that take you back in time. Portillo’s is known for their Italian beef sandwiches, hot dogs, and burgers, but their greatest creation has to be the gluttonous cake shake. It is literally an entire slice of their decadent chocolate cake mixed into ice cream to come together as a drink that will take you out for the rest of the day. I was able to taste the seasonal Chocolate Covered Strawberry Cake Shake, which was life changing. The milkshake was creamy, and the chocolate cake bits added a fun texture and bite. There were real strawberry pieces as well. If you come to the wider Chicago area, Portillo’s is simply a must try!
  • BW
    bridgette white
    Feb 24, 2026
    5.0
    This is the best Portillo's! If you are having a so-so day, your mood will be brightened by the spunky lady with the red hair behind the counter. She makes everyone smile! Oh.....and the food is delish too, of course!
  • JS
    Jordan Spiwak
    Feb 17, 2026
    5.0
    I don’t go to Portillo’s Skokie often because I’m usually sticking to my strict protein and macro routine, but when I’m craving a real Chicago burger after a long fast, this spot always hits. The hamburger with grilled onions, ketchup, and mayo is classic, hot, and consistent every single time. It feels like a planned reward meal that actually satisfies instead of making me regret it later. The Skokie location runs smoothly even when it’s packed, the staff keep the line moving, and orders come out accurate and fresh. The dining room is clean, the energy is fun, and it’s one of those places that just feels like home if you grew up around Chicago food. Reliable, nostalgic, and still delicious. Highly recommend.

Brand Certified Facts from Portillo's Skokie

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Certified March 01, 2026Yext Knowledge Graph
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