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McDonald's

3.8
(1778 reviews)

Business Details

4830 Dempster Street, Skokie, IL
60077, United States
(847) 745-9215
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4830 Dempster Street, Skokie, IL
60077, United States

Hours

Reviews

3.8
1,778 reviews
5 stars
768
4 stars
394
3 stars
265
2 stars
116
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor service, with long wait times and order mistakes being common complaints.

Food Quality

Several reviews mentioned issues with food quality, including stale items and incorrect orders, while a few praised the freshness of certain menu items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant and bathrooms, indicating a need for better maintenance.

Operational Hours

Customers expressed frustration over inconsistent closing times and early closures, leading to missed opportunities for service.
  • ZH
    Zellano Home
    Feb 15, 2026
    1.0
    I came from 15 minutes away, and even though there was a sign saying they close at 1 AM, they closed 10 minutes ago and didn't open the door even though they were inside.
  • ST
    Samantha T
    Feb 6, 2026
    1.0
    It says the lobby is open at 5am and it's 5:11 and it's not open. I drive for Uber. I need to use the bathroom if I'm getting food!
  • MS
    Mark Sohn
    Feb 5, 2026
    1.0
    Never coming back. Large ice coffee no sugar. Get a large hot coffee then repeated at food window ice coffee cream only. Received large coffee with sugar and cream. I don’t know how I can be more clear.
  • AC
    Ashley Naomi Cohen
    Jan 24, 2026
    1.0
    Worst McDonald’s chain I’ve ever been to! I told the cashier that I want bbq sauce and then he asks me “should I charge for 1 or 2 bbq”? Excuse me when I pay for food and there are fries the expectation is that my sauce is added and it’s free and then I checked and they forgot to add my bbq so I had to ask the cashier in second window to give it to me. They’re careless and cheap. Always other restaurants ask and give more and have much better attitude. They took forever to make my food ready. The restaurant was dirty too. Do not come here
  • EP
    Edwin Palacio
    Jan 17, 2026
    5.0
    Bueno bonito y rápido

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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