Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and long wait times.
Food Quality
Several reviews mention poor food quality, including stale items and incorrect orders, leading to dissatisfaction.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Efficiency
While some customers experienced quick service, many others reported slow drive-thru times and issues with order accuracy.
Positive Experiences
Despite the negative feedback, there are also positive comments about friendly staff and good service from specific employees.
GL
G. LakeCounty
6 days ago
5.0
Good food on a budget
MM
Miki Moto
Nov 11, 2025
4.0
Consistent fast food.
EK
Evgenii Kurochkin
Nov 5, 2025
5.0
Отличное место
BY
Burak Yurtsever
Oct 26, 2025
1.0
If you don’t have a smoothie, you’re allowed to say you don’t have it and refund me, you do not have to fill up half of the cup with ice and blend it.
VV
Vloggingalldatime
Oct 5, 2025
1.0
I am not sure who the manager here is but the employees are so rude and have absolutely no manners. They don’t give good customer service we were waiting for like 10 minutes for someone to take our order but nobody was coming over they were all just working on the drive thru and no one was bringing our orders. I recommend you don’t go here they don’t do there jobs and are super unprofessional and rude. Also messed up the order and the big lady was ignoring me after I told her I’d been waiting. What kind of service?